Hong Kong-IT Infrastructure Sales

MTS Global Pte Ltd; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

MTS Global Pte Ltd in Hong Kong is seeking a development-oriented Junior Inside Sales professional. You will support the sales team, handle quotes, SOWs and documentation, and coordinate with internal teams to fulfill customer requirements.

You'll gradually own customers and opportunities, building IT infrastructure knowledge (servers, storage, networking) and advancing toward an independent sales role as you grow with the business. This is a hands-on entry path in a dynamic IT sales environment.

Qualifications

• 1–3 years of inside sales or sales support experience.
• Basic understanding of IT infrastructure products.
• Strong interest in IT sales with growth potential.
• Excellent Cantonese and English communication skills.
• Good organizational, follow-up and coordination skills.
• Proficient in Microsoft Office; familiarity with CRM/ERP systems.

Responsibilities

• Support the sales team in daily activities including quotation, SOW and sales document prep.
• Coordinate with internal teams on customer requirements, quotations, SOWs and orders.
• Monitor and update order status in internal systems.
• Follow up on order fulfillment and resolve routine issues.
• Maintain accurate customer, sales opportunity and order data.
• Assist in preparing sales reports and tracking the pipeline.
• Communicate with customers regarding quotations, SOWs and order status.
• Gradually take ownership of assigned customers and opportunities.
• Develop understanding of customer IT needs and identify sales opportunities for servers, storage, networking and related IT solutions.
• Participate in customer meetings with senior sales or technical teams.
• Develop new customer relationships and expand opportunities as knowledge grows.
• Work toward independently managing accounts, pipeline and targets as part of career path.

Skills

Inside sales

Sales coordination

CRM/ERP familiarity

Microsoft Office

Communication

Organizational skills

Tools

CRM/ERP

Microsoft Office

Job description

• Support the sales team in daily sales activities, including quotation, SOW and sales document preparation and follow-up.
• Coordinate with internal teams to follow up on customer requirements, quotations, SOWs and order-related activities.
• Monitor and update order status in internal systems, ensuring order information is accurate and up to date.
• Follow up on the order fulfillment process and coordinate with relevant teams to resolve routine issues or delays.
• Maintain accurate customer, sales opportunity and order-related information in internal systems.
• Assist in preparing sales reports, tracking sales pipeline and providing regular updates to the sales team.
• Communicate with customers regarding quotations, SOWs, order status and other routine sales-related matters.
• Gradually take ownership of assigned customers and sales opportunities, with the ability to independently manage the sales process as experience develops.
• Develop an understanding of customer business and IT infrastructure requirements, and identify potential sales opportunities for servers, storage, networking and related IT solutions.
• Participate in customer meetings, requirement discussions and solution discussions together with senior sales or technical teams.
• Develop new customer relationships and expand business opportunities as capabilities and product knowledge grow.
• Work towards independently managing customer accounts, sales pipeline and sales targets as part of the career development path.

This is a development-oriented position with a clear career path from Junior Sales to an independent IT Sales role, with opportunities to gradually take ownership of customers, sales opportunities and revenue targets.

Job Requirements

• 1–3 years of experience in inside sales, sales support, sales coordination or a similar role; experience in the IT industry is preferred.
• Basic understanding of IT infrastructure products and solutions, such as servers, storage, networking and related technologies.
• Strong interest in developing a long-term career in IT sales, with the ambition to grow into an independent sales role.
• Good communication skills in Cantonese and English are essential.
• Good organizational, follow-up and coordination skills, with strong attention to detail.
• Proficient in Microsoft Office and comfortable working with CRM/ERP or other internal sales systems.
• Responsible, proactive and willing to learn new products, technologies and sales skills.
• Good interpersonal and customer service skills, with the ability to work effectively with customers and internal teams.