(HK) Customer Service Assistant (Part-Time)

Futu Holdings Limited; Hong Kong; On-site; HKD 134,000 - 179,000; Full time

Job summary

Futu Holdings Limited is seeking an entry-level Administrative Assistant in Hong Kong. You will assist with account documents review for new and existing accounts, provide general office support, and handle daily data entry and filing.

The role also involves calling existing clients for service renewals and handling ad-hoc projects with flexible hours. The ideal candidate has secondary education or above, strong PC skills (Excel/Word), and fluent English, Cantonese and Mandarin.

Qualifications

• Proficient in PC applications including Excel, Word and Chinese Word Processing.
• Good communication and presentation skills.
• Fresh graduates will be considered.
• Able to work on weekdays; immediate availability preferred.

Responsibilities

• Assist to perform account documents review for both new account and existing accounts.
• Provide general administrative support to the office.
• Responsible for daily data entry and document filing.
• Make calls to existing clients for the services renewal.
• Perform ad-hoc project and assignment.
• Flexible working hours.

Skills

Excel

Word

Chinese Word Processing

Customer service

Communication skills

Education

Secondary education or above

Tools

Excel

Word

Chinese Word Processing

Job description

Job Responsibilities

• Assist to perform account documents review for both new account and existing accounts
• Provide general administrative support to the office
• Responsible for daily data entry and document filing
• Make calls to the existing clients for the services renewal
• Perform ad-hoc project and assignment
• Flexible working hours

Requirements

• Secondary education or above in any discipline
• Responsible, hard-working and patient
• Proficient in PC applications including Excel, Word and Chinese Word Processing
• Customer-focused, proactive and eager to learn
• Good communication and presentation skills
• Good command of English, Cantonese and Mandarin
• Fresh graduate will be considered
• Able to work on weekdays will be an advantage
• Immediate available preferred