(HK) Customer Service Assistant (Part-Time)

Futu Holdings Limited; Hong Kong Island; On-site; HKD 133,920 - 200,880; Part time

Job summary

A leading financial services company in Hong Kong is seeking a part-time Customer Service Assistant to support account document review and provide administrative assistance. Candidates should have secondary education, be proficient in PC applications, and possess good communication skills. Fresh graduates are welcome. This role requires availability on weekdays and is ideal for those eager to learn.

Qualifications

• Fresh graduate will be considered.
• Able to work on weekdays will be an advantage.
• Immediate availability preferred.

Responsibilities

• Assist to perform account documents review for both new accounts and existing accounts.
• Provide general administrative support to the office.
• Responsible for daily data entry and document filing.
• Make calls to existing clients for services renewal.
• Perform ad-hoc projects and assignments.

Skills

Proficient in PC applications including Excel

Good command of English

Good communication and presentation skills

Customer-focused

Eager to learn

Education

Secondary education or above

Job description

(HK) Customer Service Assistant (Part-Time)

Responsibilities

• Assist to perform account documents review for both new accounts and existing accounts
• Provide general administrative support to the office
• Responsible for daily data entry and document filing
• Make calls to existing clients for services renewal
• Perform ad-hoc projects and assignments

Requirements

• Secondary education or above in any discipline
• Responsible, hard-working and patient
• Proficient in PC applications including Excel, Word and Chinese Word Processing
• Customer-focused, proactive and eager to learn
• Good communication and presentation skills
• Good command of English, Cantonese and Mandarin
• Fresh graduate will be considered
• Able to work on weekdays will be an advantage
• Immediate available preferred

Seniority level

• Internship

Employment type

• Full-time

Job function

• Other

Industries

• Non-profit Organizations and Primary and Secondary Education