Head of Training Centre — Lead Humanitarian Training & Impact

Hkcss; Hong Kong; On-site; HKD 420,000 - 780,000; Full time

Benefits offered by this job

Fringe benefits

Annual leave

Medical and dental benefits

MPF contribution

Discretionary incentive

Job summary

Hong Kong Red Cross is seeking a Manager (Training Centre) to lead the Training team and work closely with the Senior Manager to develop and execute initiatives that support the organization’s humanitarian mission. You will ensure the department achieves its goals effectively and efficiently.

The role requires a Bachelor's degree in social sciences, at least 5 years’ post-graduate experience (3 in supervision), and strong English and Cantonese/Putonghua communication.

Qualifications

• Bachelor’s degree in social sciences.
• Minimum of 5 years’ post-graduate experience, with at least 3 years in supervisory role.
• Experience managing ERB courses.
• Knowledge in managing and developing training course.
• Experience operating a training centre and handling customer enquiries and complaints.
• Mature personality with strategic mindset and strong leadership.

Responsibilities

• Lead and supervise staff to execute service development and evaluation based on the Corporate Strategic Plan.
• Oversee training strategies, develop new initiatives, ensure training quality and efficiency.
• Guide managers and staff in delivering high-quality customer services and ERB training issues.
• Supervise trainers/volunteers in health, nursing and public health training delivery.
• Maintain relationships with stakeholders to gain collaboration and support.
• Develop funding proposals to enhance and support training centre operations.
• Oversee qualifications recognition and accreditation processes.

Education

Bachelor’s degree in social sciences

Job description

Hong Kong Red Cross is seeking a Manager (Training Centre) to lead the Training team and work closely with the Senior Manager to develop and execute initiatives that support the organization’s humanitarian mission. You will ensure the department achieves its goals effectively and efficiently.

The role requires a Bachelor's degree in social sciences, at least 5 years’ post-graduate experience (3 in supervision), and strong English and Cantonese/Putonghua communication.