Head of International Express & Cross-Border E-Commerce Growth

Michael Page; Hong Kong; On-site; HKD 1,500,000 - 2,500,000; Full time

Benefits offered by this job

Attractive compensation package with领导

Join a growing logistics leader with展望

Job summary

Michael Page is recruiting a senior leader to drive growth of the International Express and cross-border e-commerce business in Hong Kong. You will lead commercial, operations and customer service teams to deliver objectives and exceptional service across end-to-end express logistics, including import/export and key account management.

The role requires a minimum of 8 years in relevant logistics sectors, a Bachelor’s degree in a related field, and a proven track record in growing complex

Qualifications

• Minimum 8 years of experience in International Express, cross-border e-commerce logistics or related sectors.
• Bachelor’s degree in logistics or related field.
• Proven ability to lead sales, operations and customer service teams to meet targets.
• Strong P&L, KPI, budget and forecast discipline.

Responsibilities

• Lead the growth and strategic development of the International Express and cross-border e-commerce business.
• Manage commercial and operational teams to deliver objectives and service excellence.
• Oversee end-to-end express operations, including customer service, airfreight import/export, and key account management.
• Expand revenue through customer retention, new business acquisition, and market development.
• Partner with internal and external stakeholders to ensure efficient service delivery and performance.
• Track financial and operational KPIs, driving continuous improvement and profitability.
• Lead business enhancement projects to improve efficiency, quality, and scalability.
• Monitor market trends and customer needs to identify growth opportunities and competitive advantages.
• Strengthen operational standards, processes, and compliance across the business.
• Prepare forecasts, budgets, and performance reports for senior management.

Skills

Leadership

Strategic planning

Growth mindset

Education

Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or related discipline

Job description

Michael Page is recruiting a senior leader to drive growth of the International Express and cross-border e-commerce business in Hong Kong. You will lead commercial, operations and customer service teams to deliver objectives and exceptional service across end-to-end express logistics, including import/export and key account management.

The role requires a minimum of 8 years in relevant logistics sectors, a Bachelor’s degree in a related field, and a proven track record in growing complex