Global Transformation PM — 6-Month Contract

Mandarin Oriental; Hong Kong; On-site; HKD 614,000 - 949,000; Full time

Job summary

Mandarin Oriental Hotel Group is seeking a Transformation Project Manager for a 6-month fixed-term contract based at the Corporate Office in Hong Kong within the Finance Operations team. You will lead strategic transformation initiatives, focusing on Labour Optimisation and integration of new processes and technology.

The role requires 6+ years delivering digital transformation, strong governance, change management, and cross-functional collaboration across regions.

Qualifications

• Bachelor's degree in Business, Finance, Operations, Information Technology, Project Management, or a related discipline.
• Minimum 6 years' experience delivering digital transformation, operational improvement, system implementation, or change management projects.
• Demonstrated experience managing large-scale projects involving multiple stakeholders, workstreams, and third-party vendors.
• Experience in project governance, issue resolution, risk management, and value realisation tracking.
• Strong change management, communication, and stakeholder engagement skills.
• Experience facilitating workshops, training, and cross-functional collaboration sessions.
• Ability to work effectively across regions, cultures, departments, and seniority levels.

Responsibilities

• Lead project governance and delivery activities, including project plans, RAID logs, tollgate reviews, budgets, steering committee updates, and progress reporting.
• Coordinate with hotel teams, corporate stakeholders, and external vendors to support successful implementation, user adoption, and issue resolution.
• Facilitate workshops, training sessions, and stakeholder engagement activities across multiple regions and functions.
• Manage change management and communication activities to support organisational adoption of new processes and technology solutions.
• Track project performance, labour optimisation outcomes, productivity improvements, and agreed KPIs.
• Identify risks, dependencies, and opportunities for continuous improvement while ensuring projects remain on track to deliver intended business value.

Skills

Project governance

Stakeholder engagement

Change management

Workshop facilitation

Cross-functional collaboration

Risk management

Education

Bachelor's degree in Business/Finance/Operations/IT

Job description

Mandarin Oriental Hotel Group is seeking a Transformation Project Manager for a 6-month fixed-term contract based at the Corporate Office in Hong Kong within the Finance Operations team. You will lead strategic transformation initiatives, focusing on Labour Optimisation and integration of new processes and technology.

The role requires 6+ years delivering digital transformation, strong governance, change management, and cross-functional collaboration across regions.