Global Transformation Project Manager (6-Month Contract)

Mandarin Oriental Group; Hong Kong; On-site; HKD 800,000 - 1,200,000; Full time

Job summary

Mandarin Oriental Hotel Group is seeking a Transformation Project Manager on a 6-month fixed-term contract to lead strategic transformation initiatives within the Finance Operations team in Hong Kong. The role focuses on Labour Optimisation and technology-driven process improvements across the global portfolio.

The successful candidate will oversee governance, delivery, and change management, coordinating with hotel teams, corporate stakeholders, and external vendors to ensure adoption, value

Qualifications

• Bachelor's degree in a related discipline.
• 6+ years' experience delivering digital transformation, operational improvement, systems implementation, or change management projects.
• Experience managing large-scale projects involving multiple stakeholders, workstreams and third-party vendors.
• Experience in project governance, issue resolution, risk management, and value realisation tracking.
• Strong change management, communication, and stakeholder engagement skills.
• Experience facilitating workshops, training, and cross-functional collaboration sessions.
• Ability to work effectively across regions, cultures, departments, and seniority levels.
• Fluent written and spoken English.
• Hospitality industry experience preferred but not required.

Responsibilities

• Lead project governance and delivery activities across plans, RAID logs, tollgate reviews, budgets, steering committee updates, and progress reporting.
• Coordinate with hotel teams, corporate stakeholders, and external vendors to support implementation, adoption, and issue resolution.
• Facilitate workshops, training sessions, and stakeholder engagement across regions and functions.
• Manage change management and communication activities to support adoption of new processes and technology.
• Track project performance, labour optimisation outcomes, productivity improvements, and KPIs.
• Identify risks, dependencies, and opportunities for continuous improvement while keeping projects on track to deliver business value.

Skills

Project governance

Stakeholder engagement

Change management

Workshops facilitation

Cross-functional collaboration

Communication skills

Regional coordination

Continuous improvement

Self-motivation

English fluency

Education

Bachelor's degree in Business, Finance, Operations, IT, PM, or related field

Job description

Mandarin Oriental Hotel Group is seeking a Transformation Project Manager on a 6-month fixed-term contract to lead strategic transformation initiatives within the Finance Operations team in Hong Kong. The role focuses on Labour Optimisation and technology-driven process improvements across the global portfolio.

The successful candidate will oversee governance, delivery, and change management, coordinating with hotel teams, corporate stakeholders, and external vendors to ensure adoption, value