Global Shipment Booking & Network Control Specialist

Deutsche Post; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

DHL Express in Hong Kong is seeking a capable professional to join the Central Asia Hub. You will support shipment bookings from overseas partners, arrange airline uplift, and provide essential clerical duties in a busy logistics environment.

Ideal candidates have at least 3 years of customer services or clerical experience, are proficient with MS Word and Excel, and speak fluent English and Cantonese (Putonghua preferred). Shift duties are 24 hours to ensure continuous operations.

Qualifications

• Minimum 3 years' customer services or clerical experience or university graduate in Logistics or Transportation
• Experience in industry such as transportation, logistics, airlines, airport operations, freight forwarding or express is an advantage
• Good typing skills and familiar with MS Word and MS Excel
• Fluent spoken English and Cantonese, Putonghua is preferred
• Willing to work on 24-hour shift duties

Responsibilities

• Handle shipments booking enquiries from overseas countries in DHL network and proper arrangement of booking with airlines to ensure successful uplift
• Provide clerical support to the team, preparing regular reports and ULD inventory management in Central Asia Hub

Skills

Customer service

Clerical work

Fluent English

Cantonese

Typing speed

MS Word

MS Excel

Education

Post secondary education or Diploma

Tools

MS Word

MS Excel

Job description

DHL Express in Hong Kong is seeking a capable professional to join the Central Asia Hub. You will support shipment bookings from overseas partners, arrange airline uplift, and provide essential clerical duties in a busy logistics environment.

Ideal candidates have at least 3 years of customer services or clerical experience, are proficient with MS Word and Excel, and speak fluent English and Cantonese (Putonghua preferred). Shift duties are 24 hours to ensure continuous operations.