Planner

Deutsche Post; Hong Kong; On-site; HKD 350,000 - 520,000; Full time

Job summary

DHL Express Hong Kong is seeking a Certified International Specialist in cargo operations at Chek Lap Kok. You will understand customer needs, ensure contractual execution, and optimize flight load planning across the network. You will work with global teams to maximize resource use and balance cargo weight and space.

The role requires a Bachelor’s degree or equivalent, knowledge of DHL products, and the ability to adapt quickly under pressure while maintaining data accuracy in planning systems.

Qualifications

• Bachelor’s Degree or equivalent experience/qualification.
• Experience in load planning and space optimization to maximize cargo space.
• Good knowledge of DHL products and processes including aircraft/truck specs.
• Strong decision-making abilities under time-sensitive conditions.
• Flexibility to adjust plans quickly in response to changing demand or disruptions.

Responsibilities

• Understand customer needs and ensure execution of contracts with regard to capacity access and prioritization of products.
• Implement optimization of flight load planning.
• Collaborate with global colleagues to optimize multi-leg movements and resource use.
• Maximize utilization of ACS capacity on DHL flown and trucking networks.
• Use load optimization software to balance cargo weight and volume and prevent overloading or unused space.
• Identify opportunities to enhance capacity optimization.
• Communicate with sales to provide visibility into cargo space and discuss overbookings.
• Monitor daily flight capacity and cargo load factors and adjust in real time.
• Stay updated on regulatory changes affecting cargo operations.

Skills

Load planning

Space optimization

Stakeholder comms

Team player

Decision making

Pressure handling

Education

Bachelor’s degree or equivalent

Tools

iCargo

CAT

Job description

DHL Express - Connecting People Through Quality and Exceptional Service

DHL, a leader in express delivery since 1969, operates in over 220 countries and territories. We strive to be the Employer of Choice and a Great Company to Work for All, creating value for our People, Leaders, Customers, Suppliers, and Communities. Recognized as the No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine, we maintain the highest standards of excellence.

We are transforming our operations by embracing digitalization and prioritizing sustainability. Our commitment to diversity, equity, inclusion, and belonging ensures that every individual’s contributions are valued. Join our "Insanely Customer Centric" Team and become a Certified International Specialist—together, we can make a meaningful impact. Start YOUR career with DHL today!

Work Location: Chek Lap Kok

How will you contribute to the success of DHL?

• Understands the customer needs and ensures execution of the contractual agreements with customers with regard to capacity access and prioritization of the products on the network
• Implements the optimization of flight load planning
• Work closely with colleagues across the globe to ensure optimum utilization and resource management of multi-leg movements.
• Ensure optimum utilization of the available ACS capacity on the DHL flown and trucking network
• Use load optimization software, such as iCargo & CAT, to balance cargo weight and volume effectively, preventing overloading or unused space.
• Identify opportunities to enhance capacity optimization.
• Communicate with sales teams to provide visibility into available cargo space and discuss potential overbookings.
• Track daily flight capacity and cargo load factors to make adjustments in real-time as needed.
• Stay updated on regulatory changes affecting cargo operations, ensuring adherence to industry and other relevant standards.

Do you have what it takes?

• Bachelor’s Degree or equivalent experience/qualification
• Good knowledge of the DHL products and processes including aircraft and truck specifications
• Experience in load planning and space optimization to ensure maximum utilization of available cargo space.
• Strong decision-making abilities, especially under time-sensitive conditions where planning adjustments need to be implemented quickly
• Flexibility to adjust plans quickly in response to changing demand or unexpected disruptions.
• High level of precision to manage weight limits, space constraints, and ensure data accuracy in planning systems.
• Basic knowledge of statistical analysis tools for forecasting and optimization.
• Ability to work effectively under pressure
• Ability to communicate with internal and external stakeholders, including sales teams, operations, and customers.
• Evident team player with a high collaborative focus
• Proficiency with all key PC applications.
• Shift duty is required

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