Global HR Operations Lead (Remote)

ActAI; Hong Kong; Remote; HKD 480,000 - 720,000; Full time

Job summary

ActAI is seeking a hands-on Head of HR Operations to manage our global HR operations remotely. You will own onboarding, offboarding, payroll coordination, and compliance across multiple countries, building scalable processes and implementing SOPs to support rapid international growth.

You will oversee HR systems, records, reporting, and data governance, ensuring audit-ready operations and strong stakeholder collaboration with leadership and local partners. English proficiency is essential.

Qualifications

• 7+ years of experience in HR Operations, People Operations, or HR Administration.
• Experience supporting employees across multiple countries or regions.
• Strong understanding of global HR operations, employment documentation, payroll coordination, HR systems, and compliance.
• Experience building and improving HR processes in a fast-growing company.
• Strong operational mindset with high attention to detail.
• Comfortable balancing hands-on execution with process improvement.
• Strong communication and stakeholder management skills.
• Ability to work across different countries, cultures, and time zones.

Responsibilities

• Own HR operations across the global employee lifecycle, including onboarding, transfers, promotions, and offboarding
• Build and improve HR processes, policies, and SOPs that can scale across multiple countries
• Oversee global HR systems, employee records, reporting, and data governance
• Manage payroll coordination, benefits administration, employment documentation, and statutory compliance with local partners and EOR providers where applicable
• Ensure HR operations remain accurate, compliant, and audit-ready across all locations
• Improve operational efficiency through process redesign, automation, and system improvements
• Lead and develop the HR Operations function while partnering with leadership to support global expansion

Skills

Global HR operations

Payroll coordination

HR systems & compliance

Process improvement

Stakeholder management

Cross-country collaboration

English communication

Job description

ActAI is seeking a hands-on Head of HR Operations to manage our global HR operations remotely. You will own onboarding, offboarding, payroll coordination, and compliance across multiple countries, building scalable processes and implementing SOPs to support rapid international growth.

You will oversee HR systems, records, reporting, and data governance, ensuring audit-ready operations and strong stakeholder collaboration with leadership and local partners. English proficiency is essential.