Global Banking Client Onboarding Associate

Links International; Hong Kong; On-site; HKD 180,000 - 260,000; Full time

Job summary

Links International is seeking a Client Onboarding Assistant to support the Global Banking onboarding process in Hong Kong. The role welcomes recent graduates and focuses on coordinating client documentation and ensuring timely progress through the onboarding cycle.

You will work with Legal, Compliance, Risk and Operations to resolve requirements, monitor progress and deliver accurate updates to clients. Fluent English, Mandarin and Cantonese are essential, with Japanese a plus; strong Excel and

Qualifications

• Bachelor's degree in a relevant discipline.
• Up to two years of experience in KYC, compliance, client onboarding, operations, or another client-facing role; fresh graduates may be considered.
• Excellent written and spoken English, Mandarin and Cantonese; Japanese language skills will be an advantage.
• Strong interpersonal, communication, organisational and stakeholder-management skills.
• Client-centric mindset with sound judgement and attention to detail; awareness of operational and regulatory risk.
• Ability to manage multiple priorities, work under time pressure and take initiative to resolve issues.

Responsibilities

• Partner with the Sales Team to prioritise client onboarding requests and support delivery against timelines.
• Coordinate and drive client documentation and account-opening processes from initiation through to completion.
• Act as a key point of contact for clients throughout onboarding, providing clear status updates.
• Liaise with Legal, Compliance, Credit Risk, Counterparty Risk and Operations to resolve requirements.
• Monitor onboarding progress, identify bottlenecks or risks, and elevate issues as needed.
• Support management of client queries with high service standards and accuracy.
• Assist with reporting, data analysis, process tracking and presentation materials.
• Develop understanding of regulatory, jurisdictional and product-specific requirements in pre-execution onboarding.

Skills

English

Mandarin

Cantonese

Japanese (advantage)

Interpersonal skills

Stakeholder management

Attention to detail

Time management

Data analysis

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

Links International is seeking a Client Onboarding Assistant to support the Global Banking onboarding process in Hong Kong. The role welcomes recent graduates and focuses on coordinating client documentation and ensuring timely progress through the onboarding cycle.

You will work with Legal, Compliance, Risk and Operations to resolve requirements, monitor progress and deliver accurate updates to clients. Fluent English, Mandarin and Cantonese are essential, with Japanese a plus; strong Excel and