Client Success & Onboarding Associate

Times Trust Limited; Hong Kong; On-site; HKD 156,000 - 234,000; Full time

Job summary

Times Trust Limited is recruiting for a client service role in Hong Kong. The successful candidate will handle day-to-day client inquiries, assist onboarding, maintain confidential client data, and follow up to ensure satisfaction. Strong English and Chinese, MS Office proficiency, and a proactive, organized mindset are essential.

Fresh graduates are welcome. The firm offers a nice work environment in Admiralty, a five-day week, and good career prospects.

Qualifications

• Fresh graduates welcome to apply.
• Organized and hardworking with a strong work ethic.
• Willingness to learn and develop new skills in a dynamic environment.

Responsibilities

• Attend to and promptly respond to day-to-day client inquiries.
• Assist in the client onboarding process for a smooth experience.
• Maintain an accurate, confidential database of client information.
• Follow-up with clients to address needs and ensure satisfaction.
• Develop positive, long-term client relationships to support growth.
• Perform other duties as assigned by management.

Skills

MS Office

English & Chinese

Education

Higher Diploma or above

Job description

Times Trust Limited is recruiting for a client service role in Hong Kong. The successful candidate will handle day-to-day client inquiries, assist onboarding, maintain confidential client data, and follow up to ensure satisfaction. Strong English and Chinese, MS Office proficiency, and a proactive, organized mindset are essential.

Fresh graduates are welcome. The firm offers a nice work environment in Admiralty, a five-day week, and good career prospects.