General Manager, Hospitality

Page Executive; Hong Kong; Presencial; HKD 2.000.000 - 3.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Executive compensation package

Descripción de la vacante

Page Executive is seeking a General Manager for a well-established hotel group in Hong Kong. The role offers broad leadership across all functions, focusing on performance, guest experience, and long-term growth. You will report to ownership and balance day-to-day operations with strategic expansion.

You will lead financial planning, drive profitability, and build a high-performing team while leveraging technology and data analytics to optimize guest satisfaction and business value.

Formación

• Significant senior leadership experience in hotel/hospitality or retail/real estate sectors.
• Strong commercial and financial acumen.
• Experience leading business transformation initiatives.
• Exceptional people leadership and stakeholder management skills.
• Experience leveraging technology, analytics and AI-enabled solutions is advantageous.

Responsabilidades

• Provide inspirational leadership across all business functions, fostering a culture of accountability and service excellence.
• Lead financial planning, budgeting, forecasting, and performance management to ensure long-term profitability.
• Optimise cost control, procurement, labour management, inventory practices and operational efficiency.
• Oversee all customer-facing operations, ensuring high standards of service and guest satisfaction.
• Drive business transformation initiatives, including process improvement, automation, and data-driven decision making.
• Develop and execute strategic plans that support growth and future business needs.

Conocimientos

Senior leadership

Commercial acumen

Financial management

Stakeholder management

Emotional intelligence

Customer-first mindset

Descripción del empleo

• Opportunity to take on a broader leadership role and oversee overall operations.
• Passion for hospitality and driving business performance and guest experience.

• Opportunity to take on a broader leadership role and oversee overall operations.
• Passion for hospitality and driving business performance and guest experience.

About Our Client

Our client is a well-established hotel group with a strong reputation for service excellence and premium guest experiences. As the business enters its next phase of growth, an exciting opportunity exists for an experienced and commercially minded General Manager to lead the organisation's ongoing development and long-term success.

Reporting to the ownership, the General Manager will have overall responsibility for business performance, operational excellence, financial management, people leadership, customer experience, and strategic planning.

This role requires a highly visible leader who can balance day-to-day operational management with long-term business growth. A key focus will be enhancing the overall performance, improving profitability, driving operational efficiencies, and strengthening the overall customer experience.

Job Description

• Provide inspirational leadership across all business functions, fostering a culture of accountability, service excellence, and continuous improvement.
• Lead financial planning, budgeting, forecasting, and performance management to ensure long-term sustainability and profitability.
• Optimise and improved cost control, procurement, labour management, inventory practices, and operational efficiency.
• Oversee all customer-facing operations, ensuring consistently high standards of service and guest satisfaction.
• Drive business transformation initiatives, including process improvement, technology modernisation, automation, and data-driven decision making.
• Develop and execute strategic plans that support growth, operational excellence, and future business needs.
• Build strong relationships with stakeholders, employees, customers, suppliers, and external partners.

The Successful Applicant

A successful candidate should have:

• Significant senior leadership experience within the hotel / hospitality to hotel / retail
• Possess strong commercial and financial acumen, a proven ability to improve operational performance
• Experience leading business transformation initiatives
• Exceptional people leadership skills, strong stakeholder management capabilities, high emotional intelligence, and the ability to create a high-performance
• Enhance and maintaining a customer-first mindset
• Experience leveraging technology, analytics, and AI-enabled solutions to improve business performance will be highly regarded

What's On Offer

• Senior leadership opportunity with an attractive executive compensation package.

Quote job ref: JN-092026-7098675