Front Desk Agent

The Peninsula Hong Kong; Hong Kong; Sur place; HKD 234 000 - 279 000; Plein temps

Avantages offerts par ce poste

17 paid statutory holidays

Exceptional market leading benefits

Option of MPF or ORSO retirement

Résumé du poste

The Peninsula Hong Kong invites applications from dynamic individuals to join our renowned team. This role requires a minimum of two years in hospitality, strong MS Office skills, and familiarity with the Shiji system.

Fluent English and Chinese are essential to deliver exceptional service to a diverse guest profile. Candidates should be ready for overnight duty and will be part of a team that upholds Forbes and LQA standards, delivering market-leading benefits and a premium guest experience in

Qualifications

• Minimum of two years' experience in hospitality
• Excellent customer interaction skills
• Fluent in English and Chinese

Responsabilités

• Welcomes guests in a friendly and pleasant manner
• Processes guest arrivals and departures with prompt and courteous service
• Provides efficient and personalized service and caters to special requests
• Ensures highest guest satisfaction as reflected in Forbes, LQA and Peninsula Service Principles

Description du poste

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities:

• Welcomes guests in a friendly and pleasant manner
• Processes guest arrivals and departures by providing prompt and courteous service
• Provides efficient and personalized service to guests, and caters to any special requests
• Ensures the highest degree of guest satisfaction which is well reflected in Forbes, LQA and The Peninsula Service Principles

General Requirements:

• Minimum of twoyears' experience in the hospitality industry
• Hands-on experience with MS Office and Shiji system
• Excellent customer interaction skills
• Fluent in spoken English and Chinese
• Overnight duty will be required

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We foster a strong sense of team work, service and dedication that goes the extra mile. As ateam member of The Peninsula Hong Kong, you will experience a harmonious professional environment where attractive remuneration, recognition and generous benefits form part of a caring culture. We also offer our employees a wide range of training and development programmes to provide opportunities for career progression.

More Job Information

Salary

• 21000 - 25000 / MONTH

Job Function

• 餐飲 · 酒店 - 其他職位

Location

• 尖沙咀

Employment Term

• 全職

Education

• 學士