Fitness Centre Receptionist

The Peninsula Hong Kong; Hong Kong; On-site; HKD 212,000 - 246,000; Full time

Benefits offered by this job

17 paid statutory holidays

Exceptional benefits

MPF or ORSO retirement scheme

Job summary

The Peninsula Hong Kong is seeking a service-oriented individual to join our team in a role focused on guest care, member services, and front desk support. The successful candidate will help manage inquiries, memberships, and tours, ensuring a seamless experience for guests in one of Hong Kong's iconic hotels.

Applicants should have 1-2 years of hotel experience, fluent English, Cantonese, and Mandarin, and solid knowledge of Microsoft Office.

Qualifications

• 1-2 years related experience in the hotel industry.
• Fluent in spoken and written English, Cantonese & Mandarin.
• Knowledge of Microsoft Office.
• Demonstrates passion for guest care.

Responsibilities

• Handles requests and inquiry by providing prompt and courteous response.
• Assists in membership maintenance, administration, and schedule reservation.
• Offers Fitness Centre membership information, arranges appointments for tours, assists in the enrolment procedures.
• Present accurate bills, handles cash payment and other mode of payment, and post correctly.

Skills

Fluent English

Cantonese

Mandarin

Microsoft Office

Job description

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities:

• Handles requests and inquiry by providing prompt and courteous response
• Assists in membership maintenance, administration, and schedule reservation
• Offers Fitness Centre membership information, arranges appointments for tours, assists in the enrolment procedures
• Present accurate bills, handles cash payment and other mode of payment, and post correctly

General Requirements:

• 1-2 years related experience in the hotel industry
• Fluent in spoken and written English, Cantonese & Mandarin
• Knowledge of Microsoft Office
• Demonstrates passion for guest care

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We foster a strong sense of team work, service and dedication that goes the extra mile. As ateam member of The Peninsula Hong Kong, you will experience a harmonious professional environment where attractive remuneration, recognition and generous benefits form part of a caring culture. We also offer our employees a wide range of training and development programmes to provide opportunities for career progression.

More Job Information

Salary

• 19000 - 22000 / MONTH

Job Function

• 美容及健身服務 - 健身教練

Location

• 尖沙咀

Employment Term

• 全職