Field Service Engineer - IT Infrastructure & Data Center

Peoplebank Hong Kong Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Peoplebank Hong Kong Limited is seeking a Field Service Engineer to perform field maintenance on server, storage, tape library, and network equipment at data centers and customer sites in Hong Kong. You will operate based on guidance from senior engineers and respond to customer needs, including incident troubleshooting and configuration management.

The role requires onsite work during non-office hours when needed.

Qualifications

• Diploma / Higher Diploma holder in Computer Science, IT or related discipline.
• 1-4 years relevant IT experience.
• Willing to learn from a multi-DC strategic enterprise system.
• Good team player.
• Must possess excellent communication skills in Cantonese and English.

Responsibilities

• Work on field maintenance work for server, storage, tape library, workstation hardware, telecom, cabling and data centre facilities at data centres and customer offices.
• Operate under senior engineer instructions and customer need.
• Assist in incident troubleshooting and configuration management for equipment.
• Support infrastructure work such as patching, DR drill, backup recovery.
• Onsite working during non-office hours when required.

Skills

Communication skills Cantonese & Eng

Team player

Education

Diploma / HD in Computer Science or IT

Job description

Peoplebank Hong Kong Limited is seeking a Field Service Engineer to perform field maintenance on server, storage, tape library, and network equipment at data centers and customer sites in Hong Kong. You will operate based on guidance from senior engineers and respond to customer needs, including incident troubleshooting and configuration management.

The role requires onsite work during non-office hours when needed.