Data Center Field Engineer (Contract) - Hands-on IT Ops

Osmium Consulting Group Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

Osmium Consulting Group Limited is seeking a proactive IT Support Engineer to perform hands-on field maintenance and hardware support across servers, storage systems, tape libraries, and data centers in Hong Kong.

You will work under senior engineer guidance, assist with configuration management, and participate in DR drills and backups, with occasional on-site hours. Fluent Cantonese and English communication is required.

Qualifications

• Diploma or Higher Diploma in Computer Science or IT.
• At least 1 year of hands-on IT support or data center ops.
• Willingness to learn and work across multi-data center environments.
• Strong Cantonese and English communication.

Responsibilities

• Perform hands-on field maintenance across servers, storage, tape libraries, and data centers.
• Provide operational support per client requirements under senior guidance.
• Assist with equipment configuration management and troubleshoot incidents.
• Support DR drills, system backups, and recovery operations.
• Occasional on-site support during non-office hours.

Skills

Hands-on IT support

Hardware troubleshooting

Communication (Cantonese & English)

Team player

Proactive learner

Education

Diploma or Higher Diploma in Computer Science or IT

Job description

Osmium Consulting Group Limited is seeking a proactive IT Support Engineer to perform hands-on field maintenance and hardware support across servers, storage systems, tape libraries, and data centers in Hong Kong.

You will work under senior engineer guidance, assist with configuration management, and participate in DR drills and backups, with occasional on-site hours. Fluent Cantonese and English communication is required.