Data Center Field Engineer - Storage & DC Ops

Osmium Consulting Group Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Osmium Consulting Group Limited is seeking a field IT technician to perform hands-on maintenance of servers, storage, tape libraries and network gear at data centres and customer sites in Hong Kong. The role operates on-site at Wong Chuk Hang and supports senior engineers while aligning with customer requirements.

You will assist in incident troubleshooting, configuration management, system patching, disaster recovery drills, and backup recovery.

Qualifications

• Diploma or Higher Diploma in Computer Science, IT, or a related discipline.
• 1+ years of relevant IT experience.
• Willingness to learn and work with multi-data-centre strategic enterprise systems.
• Strong team player with excellent communication skills.
• Fluent in Cantonese and Mandarin.
• Immediate availability preferred.

Responsibilities

• Perform field maintenance on servers, storage systems, tape libraries, workstations, telecom equipment, cabling, and data centre facilities at data centres and customer sites.
• Provide operational support according to senior engineers’ instructions and customer requirements.
• Assist in incident troubleshooting and equipment configuration management.
• Support infrastructure activities including system patching, disaster recovery drills, and backup recovery.

Skills

Team player

Communication skills

Willingness to learn

Bilingual Cantonese/Mandarin

Education

Diploma or Higher Diploma in IT/CS

Job description

Osmium Consulting Group Limited is seeking a field IT technician to perform hands-on maintenance of servers, storage, tape libraries and network gear at data centres and customer sites in Hong Kong. The role operates on-site at Wong Chuk Hang and supports senior engineers while aligning with customer requirements.

You will assist in incident troubleshooting, configuration management, system patching, disaster recovery drills, and backup recovery.