Facilities & Property Operations Assistant

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 156,000 - 268,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a property management assistant in Hong Kong to supervise facilities, respond to tenant inquiries, and support the team in handling complaints and emergencies. The role emphasizes proactive engagement with tenants, basic English and Mandarin communication, and familiarity with property management systems.

Ideal candidates will have at least one year of property management experience, a mature and organized approach, and the ability to work independently

Qualifications

• 1+ year property management experience
• Basic English and Mandarin; Cantonese preferred
• Strong communication and organizational skills
• Willingness to engage with tenants and respond to queries and emergencies

Responsibilities

• Inspect property facilities to ensure normal operation
• Handle customer inquiries and assist supervisor with complaints
• Coordinate with tenants and stakeholders during emergencies
• Maintain positive relationships with building occupants and clients

Skills

English

Mandarin

Cantonese

Customer service

Communication

Education

Secondary education (Form 5 or above)

Tools

Property management software

Control room systems

Job description

Jones Lang LaSalle Incorporated is seeking a property management assistant in Hong Kong to supervise facilities, respond to tenant inquiries, and support the team in handling complaints and emergencies. The role emphasizes proactive engagement with tenants, basic English and Mandarin communication, and familiarity with property management systems.

Ideal candidates will have at least one year of property management experience, a mature and organized approach, and the ability to work independently