Executive Assistant II (Medical Social Service)

Hospital Authority - Kowloon Central Cluster; Hong Kong; On-site; HKD 225,000 - 273,000; Full time

Job summary

Hospital Authority - Kowloon Central Cluster invites applications for the position of Executive Assistant II (Medical Social Service) at United Christian Hospital. The role provides clerical and executive support to the Medical Social Service Department, with responsibilities spanning financial applications, data reporting and meeting coordination.

The successful candidate will have university graduation or equivalent HK secondary education with a diploma, strong English and Chinese

Qualifications

• University graduate or 5 subjects in HKCEE with English/Chinese; diploma in a specialized function.
• Excellent English and Chinese communication skills.
• Experience in social welfare/financial/accounting sectors.
• Ability to analyze and maintain a high volume of data.
• Experience in secretarial, executive and administrative functions.
• Proficient in MS Office applications.

Responsibilities

• Provide clerical/executive support to the daily operation of the Department.
• Assist in processing medical fee waivers, funding applications and related matters.
• Assist in planning and implementing streamlined procedures for professional services.
• Provide admin, logistics and secretarial support for meetings, including taking minutes.
• Carry out general clerical duties; manage staff duty roster, filing and inventory.
• Assist with hospital systems for patient registration, referrals and records management.
• Handle inquiries and perform reception duties.
• Compile, analyze and interpret data; prepare data reports with tables/charts.
• Assist in quality and risk management including health and safety issues.
• May perform duties in other MSS units as assigned.
• Perform any other duties as assigned by supervisor.

Skills

MS Office

Data analysis

Bilingual English/Chinese

Independent working

Education

University graduate

Diploma in specialized function

Tools

MS Word

Excel

PowerPoint

Job description

With effect from 1 April 2026, the Hong Kong East Cluster (HKEC) and Hong Kong West Cluster (HKWC) have been integrated to form the Hong Kong Island Cluster (HKIC). For enquiries, please contact relevant HR in-charge of the corresponding job vacancy.

Job Description - Executive Assistant II (Medical Social Service) (KEC/U194/26)

REF. NO.

Executive Assistant II (Medical Social Service) - KEC/U194/26

Department/Hospital:Medical Social Service Department, United Christian Hospital
Pay: HK$20,159 to HK$24,503 per month

Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

• 1. Provide clerical / executive support to daily operation of the Department.
• 2. To assist to process applications for medical fee waivers, funding applications and handle their related matters, included the correspondence / enquiries / audit and others related to these application procedures and financial assessments
• 3. Assist in the planning and implementation of various streamlined procedures related to professional services, include assist in applications and form completion; search available community resources.
• 4. Provide administrative, logistic and secretarial support for meetings, include taking minutes / notes of meetings, meeting coordination, activity / program planning and implementation, handle and draft correspondence.
• 5. Carry out general clerical duties including file and retrieve documents, and staff duty roster, office facilities and equipment, filing and record keeping, maintain stock and inventory, and office facilities and equipment.
• 6. To help with the use of various hospital systems for patient registration, referrals and records management, supplies ordering, repair and maintenance and duty input as assigned by supervisor.
• 7. Handle enquires and communicate with internal or external bodies, perform reception duties.
• 8. Compile, analyze and interpret data and statistics, prepare for data report including statistical tables, graphs and charts.
• 9. Assist in quality and risk management including health and safety issues.
• 10. Might need to perform clerical duty, medical fee waivers and funding applications in other KEC designated MSS unit as assigned by supervisor due to operational or service need.
• 11. Perform any other duties as assigned by supervisor.

Entry Requirements:

• 1. University Graduates; OR
• 2. Completed F.5/ S.5 with:
• (a) 5 subjects passed in HKCEE including English Language (Syllabus B) and Chinese Language, or equivalent; OR
• (b) 5 subjects in HKDSE attaining the level specified below:
• (i) Level 2 in English Language and Chinese Language, and
• (ii) Level 2 in New Senior Secondary subjects/ “Attained” in Applied Learning subjects (subject to a maximum of 2 subjects under this category)/ Grade E in Other Language subjects, or equivalent.
• and obtained a diploma in a specialized function

Preferred Attributes:

• 1. Responsible, self-motivated and able to work independently.
• 2. Patient-oriented, mature, caring and patience, with good interpersonal and communication skills.
• 3. Experience in social welfare / financial / accounting sectors.
• 4. Experience in analyzing and maintaining a high volume of data.
• 5. Experience in secretarial, executive and administrative functions.
• 6. Ability to organize work and manage the reporting.
• 7. Fluent in written and spoken English and Chinese.
• 8. Hands- on experience with proficiency IT and media presentation skills and MS Office such as MS Word, Excel & PowerPoint presentation.

For enquiries, please telephone [phone].

Job:

Supervisory, Clerical and General (Including EA rank)