Executive Assistant III (Ward)

Hospital Authority - Kowloon Central Cluster; Hong Kong; On-site; HKD 225,000 - 273,000; Full time

Job summary

Hospital Authority - Kowloon Central Cluster invites applications for Executive Assistant III (Ward). The role provides administrative support in ward operations, handles records, schedules, and liaison with patients, staff, and departments.

The successful candidate will have ward experience, strong customer service, and proficiency in MS Office and Chinese word processing. Training will be provided; progression possible to higher ranks subject to performance and assessment.

Qualifications

• F.5/ S.5 with (a) or (b) below or
• HKCEE 5 passes including English Language and Chinese Language or equivalent
• 5 subjects in HKDSE attaining Level 2 in English and Chinese and related subjects or equivalent

Responsibilities

• Carry out clerical duties in ward, including general clerical work, filing, message receiving, supplies and related stores keeping and inventory checking.
• Handle patients’ and visitors’ enquiries.
• Maintain medical records, and trace laboratory, radio-diagnostic and other investigation reports.
• Assist in obtaining medical consultation appointments and arranging transport services for patients.
• Perform recording and other administration procedures such as patient admission and discharge procedures.
• Assist in maintaining inventory of supplies, furniture and equipment and related stores keeping duties.
• Assist in Staff Rostering Systems entering.
• Assist in giving instructions to supporting staff to carry out ward duties.
• Assist in handling feedback and complaints with relevant departments.
• Assist in coordinating meetings / training programs, prepare PowerPoint files and draft meeting minutes.
• Assist in preparing monthly and ad hoc returns to management and managing ward / department guidelines & protocol, patient information such as pamphlets.
• Collect data, compile statistics and conduct simple analysis.
• Support clinical research / education / teaching activities.
• Ordering and handling patients’ diet and ward dispensary items.

Skills

Customer service

Typing

MS Office

Chinese word processing

Education

HKCEE 5 passes including English Language and Chinese Language

HKDSE Level 2 English & Chinese

F.5/S.5 with experience

Tools

MS Office

Job description

With effect from 1 April 2026, the Hong Kong East Cluster (HKEC) and Hong Kong West Cluster (HKWC) have been integrated to form the Hong Kong Island Cluster (HKIC). For enquiries, please contact relevant HR in-charge of the corresponding job vacancy.

The Career Website will undergo a scheduled system upgrade from 31 August 2026 21:00 to 1 September 2026 01:00(Hong Kong Time). Our e-Recruitment services (including job application) will be temporarily suspendedduring the upgrade period. Please save the application by clicking "Save as draft" if needed. Should youencounter any problems, please send email to . Sorry for any inconvenience [e-mail]

Executive Assistant III (Ward) - REF. NO.: KCC2608049

Application Deadline : 8 September 2026

Date of Issue : 26 August 2026

Vacancy Notification Circular No. KCC2608049

Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities

• Carry out clerical duties in ward, including general clerical work, filing, message receiving, supplies and related stores keeping and inventory checking.
• Handle patients’ and visitors’ enquiries.
• Maintain medical records, and if required, trace laboratory, radio-diagnostic and other investigation reports.
• Assist in obtaining medical consultation appointments and arranging transport services for patients.
• Perform recording and other administration procedures such as the patient admission and discharge procedures.
• Assist in maintaining inventory of supplies, furniture and equipment and to perform related stores keeping duties.
• Assist in Staff Rostering Systems entering.
• Assist in giving instructions to supporting staff to carry out ward duties.
• Assist in handling feedback and complaints with relevant departments.
• Assist in co-ordination of meetings / training programs, prepare PowerPoint files and draft meeting minutes.
• Assist in preparing monthly and ad hoc returns to management and managing ward / department guidelines & protocol, patient information such as pamphlets.
• Collect data, compile statistics and conduct simple analysis.
• Support clinical research / education / teaching activities.
• Ordering and handling patients’ diet and ward dispensary items.
• Other related duties as assigned by the supervisor.

Entry Requirements

• F.5/ S.5 with (a) or (b) below:
• (a) HKCEE 5 passes including English Language (Syllabus B) and Chinese Language; or equivalent;
• OR
• (b) 5 subjects in HKDSE attaining the level specified below:
• l Level 2 in English Language and Chinese Language; and
• l Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects; or equivalent;
• OR
• 2. F.5/ S.5 with experience.

Preferred Attributes

• Willing to work in ward area
• Good at interacting with people with customer service skills
• Able to perform typing and computer operation in MS Office and Chinese word processing.
• Applicants if find suitable, will be employed to undergo 6 months’ structured training. Employment may be terminated if the selected applicant fails to pass the assessment after training.
• Executive Assistant III (Ward) with 2 years’ working experience in a ward environment and satisfactory performance may be progressed to Executive Assistant II (Ward) (monthly basic salary HK$20,159 - HK$24,503) subject to passing assessment and selection.
• Retiring / retired Executive Assistant II (Ward) or Clerical Grade staff who possess 2 years’ working experience in a ward environment in Hospital Authority before normal retirement or completion of contract at normal retirement age, if recommended for appointment, will be appointed to the rank of Executive Assistant II (Ward).
• The service of Queen Elizabeth Hospital will be relocated to the Kai Tak Hospital in phases starting from year 2026.

Job:

Supervisory, Clerical and General (Including EA rank)