Emerging Markets Payments Network Lead

BetterPaymentNetwork; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Better Payment Network (BPN) is expanding its payment operations footprint in Hong Kong and beyond. We are seeking a Network Payment Operations Lead to build the operational infrastructure that makes the network safe, reliable and scalable.

You will own the full lifecycle of money movement, from collection and RFI through refunds, FX and settlement, and translate incidents into robust controls. You will work closely with banks, PSPs and stablecoin partners, establishing SLAs, reconciliation

Qualifications

• Hands-on experience with cross-border payments and settlement flows.
• Experience in acquiring, virtual accounts and PSP settlements.
• Familiarity with balance reconciliation and event-driven controls.

Responsibilities

• Own the end-to-end operational lifecycle across collection, RFI, refunds, FX and settlement.
• Manage abnormal credits, returns, account freezes, settlement failures and reconciliation breaks.
• Ensure downstream and upstream institutions maintain consistent transaction and fund status.
• Establish daily reconciliation, balance verification, refund confirmation and pre-settlement controls.
• Define escalation, suspension and recovery rules for high-risk payment events.
• Lead partner SLAs, cut-off times, refund timelines and settlement cycles.
• Drive API usage for refund, reconciliation, status-query and exception-notification.
• Lead RCA after material incidents and work with Product/Engineering to turn failures into system controls.
• Build and develop the Payment Operations team to reduce reliance on other functions.

Skills

Cross-border payments

Merchant settlement

Global payouts

Acquiring

Virtual accounts

Wallets

Clearing/settlement

Bank Transaction Banking

Cash Management

PSP Settlement Operations

Reconciliation

E-commerce payments

Stablecoin on/off-ramp

Job description

Better Payment Network (BPN) is expanding its payment operations footprint in Hong Kong and beyond. We are seeking a Network Payment Operations Lead to build the operational infrastructure that makes the network safe, reliable and scalable.

You will own the full lifecycle of money movement, from collection and RFI through refunds, FX and settlement, and translate incidents into robust controls. You will work closely with banks, PSPs and stablecoin partners, establishing SLAs, reconciliation