Education & Development Operations Lead

Leadingnation; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Leadingnation in Hong Kong is seeking a Manager to oversee CPT/CPD training operations, including course planning, trainer coordination and learner communications. You will supervise the EDD operations team, ensure quality assurance and manage reporting and stakeholder relationships.

The role requires strong project management, experience in training operations and a track record of leadership within financial services or related fields.

Qualifications

• Bachelor’s degree or equivalent in Training & Development, Business Administration, Education, Finance, Communication or a related discipline.
• At least five (5) years’ relevant experience in learning and development, professional education, training operations or programme management.
• At least two (2) years’ supervisory or team leadership experience.
• Experience in CPT/CPD programme administration, webinar delivery, trainer/speaker liaison and stakeholder management will be an advantage.

Responsibilities

• Plan and manage the annual and rolling schedule of CPT/CPD public classes, webinars, seminars and selected featured training activities.
• Coordinate with trainers, speakers, moderators, subject matter experts and internal teams to launch new or revamped training offerings.
• Oversee end-to-end public class operations, including course set-up, enrolment monitoring, logistics, webinar support, attendance tracking, evaluation follow-up and post-course administration.
• Maintain effective relationships with trainers, regulators, professional bodies, committee members, corporate clients and internal stakeholders.
• Coordinate course outlines, speaker information, training materials, appointment letters, approval workflows and participant communications for timely delivery.
• Work with Corporate Communications on eDM, website, online portal and other promotional support to enhance visibility and enrolment.
• Prepare training statistics, enrolment/income analysis, committee materials, meeting minutes and management updates.
• Support accreditation, CPD/CPT recognition and related quality assurance processes where applicable.
• Lead and support the EDD operations team, including task allocation, onboarding, and workload coordination during peak periods.
• Handle operational issues professionally and lead or support ad hoc departmental projects.

Skills

Project management

Multitasking

Communication

Stakeholder management

Data reporting

MS Office

Training operations

Education

Bachelor’s degree in Training & Development / related discipline

Supervisory/leadership experience

Tools

LMS

Webinar platforms

eDM tools

Training administration systems

Job description

Leadingnation in Hong Kong is seeking a Manager to oversee CPT/CPD training operations, including course planning, trainer coordination and learner communications. You will supervise the EDD operations team, ensure quality assurance and manage reporting and stakeholder relationships.

The role requires strong project management, experience in training operations and a track record of leadership within financial services or related fields.