Education Centre Operations Lead — Growth & Community

Preface; Hong Kong; On-site; HKD 167,000 - 301,000; Full time

Benefits offered by this job

Health insurance

Food & beverage

Tech upskilling

Global exposure

Career development

Premium working locations

Casual work attire

Job summary

Preface is a knowledge content and tech-enabling platform with a mission to enable learners with up-trend tech knowledge and skills anytime, anywhere, and in any format. As the face of Preface, you’ll create a welcoming environment, engage students and parents, and foster a strong learning community.

Ideal for individuals returning to the workforce who have strong customer service skills and are excited to re-engage in a people-focused, community-driven environment.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in education, hospitality, or related fields.
• Fluency in English and Cantonese (spoken and written).
• Ability to multitask and manage classroom operations.

Responsibilities

• Greet families, manage learning space, and act as primary contact for progress updates.
• Coordinate substitutes and ensure classroom materials are prepared.
• Promote courses and events to boost enrolments and community engagement.
• Maintain clear communication via WhatsApp, phone, email, and in-person.

Job description

Preface is a knowledge content and tech-enabling platform with a mission to enable learners with up-trend tech knowledge and skills anytime, anywhere, and in any format. As the face of Preface, you’ll create a welcoming environment, engage students and parents, and foster a strong learning community.

Ideal for individuals returning to the workforce who have strong customer service skills and are excited to re-engage in a people-focused, community-driven environment.