ECommerce Assistant Manager

Nutrition Asia Limited; Hong Kong; On-site; HKD 156,000 - 246,000; Full time

Job summary

Nutrition Asia Group is seeking an energetic Marketplace Operations Executive to manage HKTVmall and other local platforms in Hong Kong. You will handle listings, pricing, stock, and customer inquiries while ensuring top-rated seller metrics.

The ideal candidate has 1–3 years of e-commerce ops experience, familiarity with HKTVmall MMS, and strong Ms Excel skills. Fluency in Cantonese and English is required with Mandarin a plus.

Qualifications

• 1–3 years of hands-on e-commerce operations experience.
• Experience with HKTVmall MMS is required.
• Experience in FMCG/health & wellness/sports nutrition or retail distribution is preferred.
• Proficient in MS Excel (VLOOKUP, Pivot Tables).
• Fluent in Cantonese and English; basic Mandarin is a plus.

Responsibilities

• Manage daily store front operations on HKTVmall MMS and other local marketplace platforms.
• Handle product listings, SKU setup, content uploads, imagery, pricing updates, and stock availability across platforms.
• Monitor order fulfillment flow, customer inquiry responses, and return processing to ensure top-rated seller metrics.
• Extract daily sales, traffic, conversion, and stock reports from marketplace backend systems; onboarding brand stores on additional local online platforms.

Skills

Bilingual in Cantonese & English

Highly organized

Proactive and fast learner

Tools

MS Excel (VLOOKUP, Pivot Tables)

Job description

Nutrition Asia Group is an enterprising distribution business established in 2009, representing a range of high quality sports nutrition and lifestyle products from the US, Europe, Australia ,and NZ. Nutrition Asia has expanded its business footprint aggressively over the past 5 years with operations in Singapore, Hong Kong, and Malaysia. We work and supply, sport, fitness, grocery, and specialty channels and continue to grow into new and expanded areas. We are a highly motivated team seeking the right talent to contribute to the company.

Key Responsibilities

1. Marketplace Operations & HKTVmall Management

Manage daily store front operations on HKTVmall Merchant System (MMS) and other local marketplace platforms.

Handle product listings,SKU setup,content uploads,imagery,pricing updates,and stock availability across platforms.

Monitor order fulfillment flow,customer inquiry responses,and return processing to ensure top-rated seller metrics.

2. Campaign Execution & Promotions

Setup and execute promotional campaigns,flash sales,tier discounts,and bundle offers across HKTVmall and online stores.

Coordinate product mechanics and banner assets with the marketing team to align with campaign schedules.

Track basic promo performance and report on daily/weekly sales figures.

3. Inventory & Expiry Management

Monitor inventory stock levels and coordinate with local warehouse and logistics teams for timely replenishment.

Actively track product shelf life,and short-dated stock to optimize clearance actions and minimize stock write-offs.

4. Performance Reporting & Admin

Extract daily sales,traffic,conversion,and stock reports from marketplace backend systems.

Assist in onboarding and launching brand stores on additional local online platforms.

Qualifications & Requirements

Experience:1–3 years of hands-on e-commerce operations experience (prior experience operatingHKTVmall MMSis strictly required).

Industry Background:Experience in FMCG,health & wellness,sports nutrition,or retail distribution is highly preferred.

Technical Skills:Proficient in MS Excel (VLOOKUP,Pivot Tables).

Operational Mindset:Highly organized with extreme attention to detail,especially regarding product data,pricing,and stock expiry management.

Languages:Fluent in Cantonese and English (written and spoken); basic Mandarin is a plus.

Work Style:Proactive,willing to learn,and capable of multi-tasking in a fast-paced environment.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• What is your highest level of education?
• How many years of experience do you have in the eCommerce Industry?
• Do you have Online Store Management experience?