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Herbalgy Pharmaceutical Limited is seeking a dynamic E-commerce Senior Executive/Assistant Manager to drive online growth and retail expansion across local HK digital channels. You will oversee end-to-end e-commerce operations, optimize conversion funnels, and tailor marketing campaigns to Hong Kong consumers.
The role emphasizes data-driven decision making, collaboration with internal teams and vendors, and delivering ROI through performance marketing tools. A strong FMCG orientation is a plus.
Herbalgy is looking for a dynamic, commercial, and growth-oriented E-commerce Senior Executive/Assistant Manager to support the line manager in driving online growth and retail expansion across local digital channels. In this role, you will assist in overseeing end-to-end e-commerce operations, optimizing customer conversion funnels, and executing digital marketing campaigns tailored specifically to the Hong Kong consumer landscape.
Key Responsibilities
Support the line manager in planning, managing, and executing daily operations across Hong Kong e-commerce platforms and digital storefronts to maximize sales performance and customer acquisition.
Assist in championing continuous improvement across customer touchpoints by leveraging site analytics, traffic, and funnel metrics to deliver data-driven optimization reports and maximize conversion efficiency.
Develop and localize digital marketing campaigns, promotional calendars, and performance marketing initiatives tailored to Hong Kong consumer behavior.
Monitor platform inventory allocation, stock forecasting, and promotional assortment planning to ensure maximum return on investment (ROI) and minimize out-of-stock risks.
Coordinate seamlessly with internal teams and external vendors to ensure flawless campaign delivery, order fulfillment, and marketing alignment.
Support ad-hoc e-commerce, digital transformation, and marketing projects as assigned.
Qualifications & Requirements
Bachelor's Degree in E-Commerce, Marketing, Business Administration, or a related discipline.
3–5 years of solid, proven experience in e-commerce operations, online retail, or digital marketing management within the Hong Kong market.
Excellent written and verbal communication skills in both English and Cantonese with the ability to draft high-converting, professional marketing copy, campaign briefs, and business reports.
Strong analytical mindset with hands-on experience using e-commerce backend analytics, traffic metrics, and performance marketing tools (e.g., Google Ads, Meta Ads).
Detail-oriented, proactive, and commercially driven with a passion for the FMCG and wellness sector.
What We Offer:
We provide a competitive remuneration package, public holidays, medical insurance, career advancement opportunities for the right candidate.
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