E-commerce Operations Coordinator (Shopify Plus)

APM Monaco; Hong Kong; On-site; HKD 190,000 - 290,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Employee discounts

Job summary

APM Monaco is seeking an E-commerce Assistant to support daily online operations across multiple websites and apps, ensuring accurate product data and smooth customer experience.

You will manage listings, optimize product discovery, and coordinate QA to ensure accuracy and accessibility in a fast-paced environment. Experience with Shopify Plus is a strong plus, and attention to detail is essential.

Qualifications

• Degree in Business or related field.
• Experience in e-commerce operations and website coordination.
• Experience with Shopify Plus is a strong plus.
• Proficient in Microsoft Office.
• Able to multitask in a fast-paced environment.
• Proactive, self-motivated, organized and detail-oriented.

Responsibilities

• Create and manage product listings and landing pages on eCommerce platform, ensuring accurate titles, descriptions, images, fields across 7 websites & 1 App and more than 15 languages.
• Maintain accurate product data synchronization between the PIM and Shopify, ensuring fields are consistent and up to date.
• Coordinate human review / QA to verify AI output for accuracy, grammar, compliance, and product / technical correctness before publishing.
• Assist in optimizing website and App product discovery journey including navigator, filter, on-site search, products recommendations, cross-selling, etc.
• Maintain the eCommerce website & App, ensuring that all content is translated, up-to-date and functions correctly
• Assist in implementing seasonal campaign and localization.
• Conduct research on industry trends, competitor offerings, and customer preferences to inform E-commerce decisions.
• Analyze heatmap and screen recordings to provide A/B test recommendations and address issues.
• Gather and analyze customer feedback and reviews to identify opportunities for enhancing the shopping experience.
• Support the team in analyzing sales data and performance metrics.
• Handle ad hoc tasks and project assigned.

Skills

E-commerce operations

Shopify Plus

PIM data management

Microsoft Office

Multitasking

Detail-oriented

Education

Business degree

Tools

Shopify Plus

PIM

Job description

APM Monaco is seeking an E-commerce Assistant to support daily online operations across multiple websites and apps, ensuring accurate product data and smooth customer experience.

You will manage listings, optimize product discovery, and coordinate QA to ensure accuracy and accessibility in a fast-paced environment. Experience with Shopify Plus is a strong plus, and attention to detail is essential.