E-commerce Assistant

APM Monaco Limited; Hong Kong; On-site; HKD 180,000 - 270,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Employee discounts

Job summary

APM Monaco Limited in Hong Kong is seeking an E-commerce Assistant to support day-to-day online operations before and after add-to-cart, with a focus on a smooth shopping experience.

You will create and manage product listings across 7 websites and 1 app in 15+ languages, synchronize data with PIM and Shopify, and help QA ensure accuracy and compliance.

This role suits proactive, detail-oriented multitaskers with 1–2 years in e-commerce operations and familiarity with Shopify Plus.

Qualifications

• 1–2 years of experience in e-commerce operations or website coordination.
• Experience with Shopify Plus is a strong plus.
• Proficient in Microsoft Office.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Create and manage product listings and landing pages across 7 websites and 1 app in 15+ languages.
• Maintain accurate product data synchronization between PIM and Shopify.
• Coordinate QA to verify AI output for accuracy, grammar, compliance.
• Assist in optimizing website and App product discovery journey including navigation, filters, on-site search, product recommendations, cross-selling.
• Maintain the eCommerce website & App content translated and up-to-date.
• Assist in implementing seasonal campaigns and localization.
• Conduct research on industry trends, competitor offerings, and customer preferences to inform E-commerce decisions.
• Analyze heatmap and screen recordings to provide A/B test recommendations and address issues.
• Gather and analyze customer feedback and reviews to identify opportunities for enhancing the shopping experience.
• Support the team in analyzing sales data and performance metrics.
• Handle ad hoc tasks and projects as assigned.

Skills

E-commerce operations

Product listing

Shopify Plus

Microsoft Office

Multi-tasking

Detail-oriented

Education

Bachelor's degree in Business or related field

Tools

Shopify Plus

Microsoft Office

Job description

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

As an E-commerce Assistant, you will support the day-to-day operations of online business, before and after add to cart. With a focus on enhancing the online shopping experience, you play a vital role in ensuring smooth operational workflows and customer satisfaction.

Responsibilities:

• Create and manage product listings and landing pages on eCommerce platform, ensuring accurate titles, descriptions, images, fieldsacross 7 websites & 1 App and more than 15 languages.
• Maintain accurate product data synchronization between the PIM and Shopify, ensuring fields are consistent and up to date.
• Coordinate human review / QA to verify AI output for accuracy, grammar, compliance, and product / technical correctness before publishing.
• Assist in optimizing website and App product discovery journey including navigator, filter, on-site search, products recommendations, cross-selling, etc.
• Maintain the eCommerce website & App, ensuring that all content is translated, up-to-date and functions correctly
• Assist in implementing seasonal campaign and localization.
• Conduct research on industry trends, competitor offerings, and customer preferences to inform E-commerce decisions.
• Analyze heatmap and screen recordings to provide A/B test recommendations and address issues.
• Gather and analyze customer feedback and reviews to identify opportunities for enhancing the shopping experience.
• Support the team in analyzing sales data and performance metrics.
• Handle ad hoc tasks and project assigned.

Requirements

• Degree holder in Business or other disciplines.
• 1 to 2 years of experience in e-commerce operations or website coordination.
• Experience with Shopify Plus is a strong plus.
• Competent in Microsoft Office Skills.
• Able to perform multi-task and work in fast-paced environment.
• Proactive, self-motivated, organized and detail-oriented.

Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce.
• Collaborative Culture: Teamwork and open communication.
• Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

With over 30 years of experience, APM jewelry is designed in house with high attention to every step of the design process from sketch to finish, each piece is made with expert craftmanship using the finest materials. By manufacturing and producing everything

in house, we have strict quality control at every stage of the production process as we are able to overlook and make sure everything is at top quality.

Family-first principles remain strong at APM, maintaining the core values of the company.

APM is a lot of fashion, a lot of chic and a lot of smile, these three values are our driving force and make up our unique identity.

APM is fashion. It’s heritage, history, the street style, and simply, art. Being hyperaware of trends, every one of our collections reflect what’s current in that very moment.

APM is the chic of Monaco, synonymous with elegance, savoir-vivre, and luxury. APM has incorporated this value since its debut and it is exemplified in all our ventures.

APM is smile. Embodying the lifestyle of the South of France, positive, welcoming, radiant, natural, simple and kind. APM lives by enjoying now to protect our future

Since APM’s establishment in 1982, these 3 core values have been infused in all our endeavors, our creations, our in-house production, our distribution, our communication, and most importantly, our relationship with customers and teams. With around 3000 employees, over

350 boutiques in more than 30 countries APM approaches everything with fashion, chic and smile, these pillars are instilled in everything we do.

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

With over 30 years of experience, APM jewelry is designed in house with high attention to every step of the design process from sketch to finish, each piece is made with expert craftmanship using the finest materials. By manufacturing and producing everything

in house, we have strict quality control at every stage of the production process as we are able to overlook and make sure everything is at top quality.

Family-first principles remain strong at APM, maintaining the core values of the company.

APM is a lot of fashion, a lot of chic and a lot of smile, these three values are our driving force and make up our unique identity.

APM is fashion. It’s heritage, history, the street style, and simply, art. Being hyperaware of trends, every one of our collections reflect what’s current in that very moment.

APM is the chic of Monaco, synonymous with elegance, savoir-vivre, and luxury. APM has incorporated this value since its debut and it is exemplified in all our ventures.

APM is smile. Embodying the lifestyle of the South of France, positive, welcoming, radiant, natural, simple and kind. APM lives by enjoying now to protect our future

Since APM’s establishment in 1982, these 3 core values have been infused in all our endeavors, our creations, our in-house production, our distribution, our communication, and most importantly, our relationship with customers and teams. With around 3000 employees, over

350 boutiques in more than 30 countries APM approaches everything with fashion, chic and smile, these pillars are instilled in everything we do.