Digital Workspace Technology Leader- Top-tier Brokerage Firm - J12653

Pinpoint Asia; Hong Kong; Remote; HKD 1,200,000 - 1,800,000; Full time

Job summary

Pinpoint Asia is seeking a Technology Leader to drive strategy, engineering, and operational excellence across a global digital workspace. You will oversee both on-prem and cloud hybrid environments, shaping the modern workplace stack and ensuring a secure, resilient user experience.

You will steer core identity, unified communications, and enterprise mobility while leading transformation programs under PMO governance. Strong English and Mandarin, and finance-sector experience are highly valued.

Qualifications

• Bachelor’s degree or higher in Computer Engineering, IT, or related field.
• 10 years hands-on technical experience in digital workspace/EUC.
• Deep expertise in Microsoft 365, Azure AD, Hybrid Exchange.
• Goverance focus on security, DR, and audit readiness.
• Proactive leadership in a fast-paced, agile environment.
• Strong English and Mandarin communication skills.
• Experience in Investment Banking or regulated finance is a plus.
• Certs (MCSE, MCP, Cloud Architect) preferred.

Responsibilities

• Architect and support the modern workplace stack across Cloud and on‑prem.
• Oversee directory services, SCCM/Intune endpoints, and secure mail gateways.
• Lead workspace transformation projects with PMO governance.
• Maintain security baselines and regulatory compliance across platforms.
• Establish OLAs with infrastructure teams and track KPIs.
• Coordinate incident management and provide L3 escalation support.
• Document design records and implementation logs for Operations teams.

Skills

Microsoft 365

Azure AD

Hybrid Exchange

MDM/UEM

Security

Disaster recovery

Audit readiness

Leadership

English & Chinese

Investment Banking

MCSE

MCP

Cloud Architect

Education

Bachelor’s degree in CS/IT

Tools

SCCM/Intune

Job description

Our client, a leading brokerage firm, is looking for a high-caliber Technology Leader to drive the strategy, engineering, and operational excellence of their global digital workspace ecosystem. This role oversees a broad spectrum of office automation, collaboration platforms, and core identity building blocks across both On-prem and Cloud (Hybrid) environments.

As a subject matter expert, you will provide top-tier steering and Level-3 support, ensuring the digital employee experience is seamless, secure, and resilient.

Key Areas of Responsibility

• Technical Strategy & Engineering: Architect and support the full spectrum of the modern workplace stack, including Cloud Identity, Unified Communications, Electronic Messaging, and Enterprise Mobility.
• Hybrid Infrastructure Management: Oversee the robustness of core directory services, endpoint management systems (SCCM/Intune), and secure mail gateways.
• Project Delivery & Governance: Lead workspace-related transformation projects from inception to delivery, adhering strictly to enterprise PMO and governance frameworks.
• Security & Compliance Baseline: Evolve and maintain security control frameworks to ensure all workspace platforms meet global regulatory requirements and internal security baselines.
• Operational Excellence: Establish Operational Level Agreements (OLAs) with infrastructure teams and maintain a robust set of KPIs to track system performance and business agility.
• Incident & Problem Management: Coordinate root cause analysis and provide L3 escalation support for complex production issues, participating in cross-functional incident response forums.
• Documentation & Knowledge Transfer: Maintain structured design records and implementation logs to ensure smooth consumption by Technology Operations teams.

Professional Requirements

• Education: Bachelor’s degree or higher in Computer Engineering, IT, or a related field.
• Experience: 10 years of hands-on technical experience within the digital workspace or end-user computing (EUC) space.
• Technical Mastery: Deep practical expertise in Microsoft 365, Azure AD, Hybrid Exchange environments, and Enterprise Mobility Management (MDM/UEM).
• Governance Savvy: Proven track record in IT system administration with a focus on security, disaster recovery, and audit-readiness.
• Leadership Traits: A "proactive action-taker" mindset with the ability to drive change in an agile, fast-paced environment.
• Communication: Exceptional verbal and written presentation skills in English and Chinese (including Mandarin).
• Industry Background: Previous experience within Investment Banking or a highly regulated financial environment is a significant advantage.
• Certification: Professional certifications (e.g., MCSE, MCP, or Cloud Architect) are highly preferred.