Senior Systems Manager - Assistant Vice President - Workplace Technology - IT

Hong Kong Exchanges & Clearing Ltd; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Hong Kong Exchanges & Clearing Ltd. seeks a Senior Systems Manager, Assistant Vice President, Workplace Technology, IT, to lead Microsoft 365, collaboration platforms and AI productivity services for over 2,000 employees. Drive strategy, governance, adoption and value realization across the enterprise.

The role requires extensive experience in Microsoft 365, Copilot, security governance and enterprise transformation, with a strong focus on delivering measurable business outcomes.

Qualifications

• 10+ years of experience in Microsoft workplace technologies and enterprise collaboration platforms.
• Proven track record leading Microsoft 365 and AI productivity programs in large enterprises.
• Experience as Product Manager or Platform Owner for enterprise productivity services.
• Strong stakeholder management and executive communication.

Responsibilities

• Own the enterprise product roadmap for Microsoft 365, Collaboration Platforms and Microsoft Copilot services.
• Define and execute long-term strategy for digital workplace, productivity, collaboration and AI-enabled employee experiences.
• Establish product vision, operating model, success metrics, and adoption targets aligned with business priorities.
• Evaluate emerging Microsoft technologies, AI innovations and workplace trends to evolve the platform strategy.
• Develop business cases and value realization frameworks for productivity investments and platform enhancements.
• Lead Copilot Center of Excellence activities and promote AI innovation across the organization.

Job description

Senior Systems Manager - Assistant Vice President - Workplace Technology - IT

We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "ToConnect,PromoteandProgressour Markets and the Communities they support for the prosperity of all."

Job Summary

We are seeking a highly experienced and commercially minded Senior Systems Manager, Microsoft 365 & AI Productivity Platforms, to serve as the enterprise product owner and subject matter expert for Microsoft 365, Collaboration Technologies and Microsoft Copilot across HKEX. This role will define the strategy, roadmap, governance, adoption, and value realization of the enterprise productivity ecosystem, encompassing Microsoft 365 Copilot, Teams, Exchange Online, SharePoint Online, OneDrive, Microsoft Viva and emerging AI capabilities. As the senior Microsoft 365 SME and product leader, the incumbent will partner with business, technology, information security, risk and compliance stakeholders to drive workplace transformation, enhance employee productivity, modernize collaboration experiences, and ensure secure, compliant and scalable adoption of AI-powered productivity services. This role combines the responsibilities of a Product Manager, Technology Strategist, Platform Owner and Senior Technical SME to maximize business outcomes for over 2,000 employees.

Job Duties

Job Responsibilities

• Own the enterprise product roadmap for Microsoft 365, Collaboration Platforms and Microsoft Copilot services.
• Define and execute long-term strategy for digital workplace, productivity, collaboration and AI-enabled employee experiences.
• Establish product vision, operating model, success metrics, and adoption targets aligned with business priorities.
• Evaluate emerging Microsoft technologies, AI innovations and workplace trends to continuously evolve the platform strategy.
• Develop business cases and value realization frameworks for productivity investments and platform enhancements.
• Serve as the enterprise SME and product owner for Microsoft 365 Copilot, Copilot Chat, Copilot Studio and future AI productivity services.
• Drive enterprise-wide Copilot adoption, use case discovery, business value tracking and AI transformation initiatives.
• Establish governance frameworks for AI usage, agent deployment, prompt management, data readiness and responsible AI practices.
• Partner with business functions to identify opportunities for workflow automation, knowledge discovery and productivity optimization through AI.
• Lead Copilot Center of Excellence activities and promote AI innovation across the organization.
• Own the end-to-end product lifecycle of Teams, SharePoint Online, OneDrive, Exchange Online, Viva and related collaboration services.
• Define platform standards, service architecture, user experience principles and collaboration best practices.
• Drive modernization of employee communication, document management, knowledge sharing and hybrid work experiences.
• Ensure Microsoft 365 capabilities are leveraged effectively to improve workforce productivity, engagement and operational efficiency.
• Partner with Information Security, Risk and Compliance teams to ensure secure deployment and operation of Microsoft 365 services.
• Govern information protection, data lifecycle management, AI risk controls, data access controls and regulatory compliance requirements.
• Define platform guardrails, usage policies, governance standards and service ownership models.
• Ensure all productivity and AI services comply with enterprise technology standards and regulatory obligations.
• Act as the trusted advisor to senior business and technology stakeholders on Microsoft 365 and AI productivity capabilities.
• Translate business challenges into platform capabilities, solutions and transformation initiatives.
• Drive executive reporting, steering committee updates and value realization reviews.
• Build strong partnerships across technology, business operations and corporate functions.
• Provide senior-level technical leadership and escalation support for Microsoft 365 services.
• Oversee service health, vendor management, platform performance, release governance and operational excellence.
• Lead continuous improvement initiatives focused on automation, user experience enhancement and operational efficiency.
• Establish metrics, KPIs and insights dashboards to measure platform adoption, health and business impact.

Job Requirements

• 10+ years of experience in Microsoft workplace technologies, enterprise collaboration platforms, digital workplace transformation or productivity platform leadership.
• Proven track record leading Microsoft 365, collaboration, workplace transformation or AI productivity programs in large enterprise environments.
• Experience operating as a Product Manager, Platform Owner, Service Owner or Technology Lead for enterprise productivity services.
• Demonstrated success driving large-scale adoption and value realization of collaboration and AI technologies.
• Expert-level knowledge of Microsoft 365 platform, including Teams, Exchange Online, SharePoint Online, OneDrive, Microsoft 365 Apps and Microsoft Graph.
• Deep expertise in Microsoft 365 Copilot, Copilot Studio, AI governance and enterprise AI adoption.
• Strong understanding of Entra ID, Intune, Defender, Purview and modern workplace security architectures.
• Experience with automation, Power Platform, PowerShell, Graph API and low-code/no-code productivity solutions.
• Strong product management mindset with experience defining product roadmaps, business cases and success measures.
• Excellent stakeholder management and executive communication capabilities.
• Ability to balance business productivity, user experience, security and regulatory requirements.
• Strong analytical and strategic thinking skills with a focus on delivering measurable business outcomes.

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.