Digital Banking - Business Analyst (Contract up to 40k)

Morgan Mckinley Limited; Hong Kong; Vor Ort; HKD 406.000 - 487.000; Vollzeit

Zusammenfassung

Morgan Mckinley Limited in Hong Kong is seeking a Digital Banking - Business Analyst on a contract basis up to 40k to partner with branch network teams, product owners, and channel specialists to map user journeys and document clear BRDs and user stories.

Treasuring experience in Retail Banking, you will own UAT cycles, drive defect triage with IT and external vendors, and lead change enablement including cutover and user training to ensure a smooth rollout.

Qualifikationen

• 2-4+ years of Business Analyst experience in Retail Banking or Financial Services.
• Experience with digital platforms (Retail Mobile Apps, Internet Banking, e-Onboarding journeys, or FPS) preferred.
• Strong UAT planning, defect tracking, and stakeholder sign-off experience.
• Fluent in English; Cantonese required; Mandarin a plus.

Aufgaben

• Lead stakeholder engagement to capture user friction and craft functional specifications.
• Design and execute UAT plans, edge-case testing, and coordinate defect triage with vendors and IT teams.
• Drive change enablement activities including cutover planning, user training, and post go-live support.
• Communicate effectively across business and IT, leading cross-department workshops.

Kenntnisse

Stakeholder engagement

Workshop facilitation

Cross-functional collaboration

Communication

UAT ownership

Tools

Jira

Jobbeschreibung

Digital Banking - Business Analyst (Contract up to 40k)

Stakeholder Engagement & Solution Scoping: Partner directly with branch network teams, product owners, and channel specialists to capture user operational friction; map intuitive customer journeys and articulate clear functional specifications (BRDs / User Stories).

Testing Leadership & Defect Management: Formulate robust UAT plans, define edge-case testing matrices, and steer end-user acceptance testing cycles; manage defect triage, prioritization, and resolution in partnership with external solution providers and internal dev teams.

Cutover & Change Enablement: Drive Live Verification Testing (LVT), prepare pragmatic procedural guides, conduct user training workshops, and address day-one production feedback to ensure smooth channel adoption.

Requirements:

Experience: 2-4+ years of Business Analyst experience within Retail Banking or Financial Services, with hands-on exposure to digital platforms (Retail Mobile Apps, Internet Banking, e-Onboarding journeys, or Faster Payment System / FPS).

Testing Acumen: Demonstrated capability taking ownership of UAT cycles-designing structured test scenarios, defect logging/tracking via Jira, and securing business stakeholder sign-offs.

Mindset & Communication: Confident, proactive communicator comfortable leading cross-departmental workshops and driving alignment across business and IT stakeholders.

Languages: Fluency in Cantonese and English; proficiency in Mandarin is a plus.