(Deputy) Customer Services Manager (Non-Bank FI)

Bank of China (Hong Kong); Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Benefits offered by this job

Competitive remuneration package

Job summary

Bank of China (Hong Kong) is seeking a diligent professional to support relationship managers and internal parties in administering banking facilities for Financial Institution clients. The role involves preparing documents, statistics, and management reports, liaising with internal teams, and handling enquiries.

Strong English and Putonghua, good communication, and MS Office skills are essential. Applicants should be university graduates with at least 3 years of relevant experience and the

Qualifications

• University degree is required.
• Minimum 3 years of relevant experience.
• Ability to work under pressure and independently.
• Excellent communication and interpersonal skills.
• Proficient in English and Chinese (Putonghua).
• MS Office and Chinese word processing are essential.

Responsibilities

• Liaise closely with related internal parties.
• Assist relationship managers for preparing documents, statistics and periodic reports.
• Handle enquiry relating to banking facilities and services for Financial Institution clients.
• Assist in preparing management presentation materials and reports.

Skills

Good communication and interpersonal

Able to work under pressure andIndpend

English and Mandarin language skills (

MS Office and Chinese word processing

Education

University degree

Tools

MS Office

Chinese word processing

Job description

Responsibilities

• Liaise closely with related internal parties.
• Assist relationship managers for preparing documents, statistics and periodic reports.
• Handle enquiry relating to banking facilities and services for Financial Institution clients.
• Assist in preparing management presentation materials and reports.

Requirements

• University graduate.
• 3 years or above relevant working experience.
• Able to work under pressure and independently.
• Good communication and interpersonal skills.
• Good command of spoken and written English and Chinese (including Putonghua).
• PC knowledge in MS Office and Chinese word processing skills is a must.
• Working experience in operation or administration support is an advantage.

Benefits

• We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates.

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.