Data Entry Clerk / Telephone Operator

ALS Technichem (HK) Pty Ltd; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

Annual leave 12 days

Sick leave 12 days

Overtime pay

Year-end double pay

Leave: Anniversary, Marriage, Bereavem

Public holidays

Medical insurance

Career development

Job summary

ALS Technichem (HK) Pty Ltd is seeking a detail-oriented clerical professional in Hong Kong. The role involves preparing customised reports, data files, and maintaining client information in the lab database. You will handle scanning, filing, reporting and general communications with clients and colleagues.

The ideal candidate has 2+ years of clerical experience, strong Excel/Word skills, and fluency in English and Cantonese to support a fast-paced lab environment.

Qualifications

• Proficient in Microsoft Excel and Word for data file handling and reporting.
• 2+ years of clerical experience preferred.
• Fluency in English and Cantonese required.

Responsibilities

• Preparing customised reports and data files per client formats.
• Performing general scanning, filing and report compilation.
• Entering client and analytical information into the system accurately.
• Updating client information in the laboratory database.
• Answering and directing incoming calls; handling mail and faxes.
• Performing other clerical duties as assigned.

Skills

Excel

Word

Attention to detail

English & Cantonese fluency

Communication skills

Teamwork

Education

Form 5 education or above

Science background preferred

Job description

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About the Position

• Preparing customised reports and data files in accordance with clients' requested formats
• Performing general scanning and filing duties
• Photocopying and compiling laboratory testing reports
• Entering client and analytical information into the system accurately
• Updating and maintaining client information in the laboratory database
• Answering and directing incoming telephone calls
• Distributing incoming faxes and mail
• Performing other duties related to the position as assigned

About You

• Good computer skills, including proficiency in Microsoft Excel and Word
• Strong organisational and multitasking skills, with excellent attention to detail
• Fluency in spoken and written English and Cantonese
• The ability to communicate professionally with colleagues, management and clients
• Good teamwork and problem‑solving skills

Qualifications and Experience

• Form 5 education or above
• A minimum of two years' clerical work experience
• A science background is preferred

Benefits

• 12 days of annual leave and 12 days of fully paid sick leave per year
• Attractive overtime pay
• Guaranteed year-end double pay
• Anniversary leave, marriage leave and bereavement leave
• Public holidays
• Medical insurance benefits
• Long-term career development opportunities

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability.

Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.