Data Centre Operator (Ref# DCO260819J)

Hong Kong Cyberport Management Co Ltd; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

Hong Kong Cyberport Management Co Ltd is seeking a Data Centre Operator to join our IT Services team in Hong Kong. The role involves following procedures, supporting batch processing, system monitoring, report distribution, data backup and restoration, and coordinating service support.

You will handle first-line incident monitoring, escalate as needed, coordinate onsite access, monitor facility and security, perform smart hands requests, and prepare daily and monthly operation reports.

Qualifications

• Certificate, diploma or above in computing studies or related disciplines.
• Experience in supporting 7x24 data centre operations.
• Good interpersonal and communication skills.
• Good command of written and spoken English and Chinese.

Responsibilities

• Follow procedures, instructions and checklists to carry out assigned tasks.
• Provide operation support in data centres, including but not limited to batch processing, system monitoring, report distribution, data backup and restoration.
• Attend service hotline and coordinate service support.
• Perform first line incident monitoring, handling and escalation to upper tiers.
• Coordinate onsite access and equipment delivery, escort personnel working in the data centres whenever necessary.
• Monitor physical security, system and facility availability in data centres.
• Perform smart hands of customer requests.
• Prepare daily and monthly operation reports.

Skills

Interpersonal communication

English/Chinese bilingual

Independent working

Under pressure

7x24 shift readiness

Education

Certificate/Diploma or above in computing studies

Job description

Follow procedures, instructions and checklists to carry out assigned tasks

Provide operation support in data centres, including but not limited to batch processing, system monitoring, report distribution, data backup and restoration

Attend service hotline and coordinate service support

Perform first line incident monitoring, handling and escalation to upper tiers

Coordinate onsite access and equipment delivery, escort personnel working in the data centres whenever necessary

Monitor physical security, system and facility availability in data centres

Perform smart hands of customer requests

Prepare daily and monthly operation reports

Requirements

Certificate, diploma or above in computing studies or related disciplines.

Experience in supporting 7x24 data centre operations

Basic understanding of data centre operations and facility management will be an advantage

Good interpersonal and communication skills

Good command of written and spoken English and Chinese

Ability to work independently and under pressure

7x24 shift duty required

We offer competitive package to the right candidate.

On or before 18 September 2026, in confidence with full resume, stating present and expected salary, and available date and quote the reference.

Further information about the Cyberport is available at https://cyberport.hk/

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a data centre operator?
• Which of the following languages are you fluent in?

Information Technology Services 101-1,000 employees

Cyberport is a creative digital community with more than 2100 community members. It is managed by Hong Kong Cyberport Management Company Limited which is wholly-owned by the Government of the Hong Kong Special Administrative Region. With a vision to build a legacy of entrepreneurial excellence that establishes Cyberport as a leading global innovation and technology hub, Cyberport is committed to facilitating the local economy by nurturing digital industry start-ups and entrepreneurs, driving collaboration to pool resources and create business opportunities, and accelerating digital adoption through strategic initiatives and partnerships and venture capital investment.

Cyberport is a creative digital community with more than 2100 community members. It is managed by Hong Kong Cyberport Management Company Limited which is wholly-owned by the Government of the Hong Kong Special Administrative Region. With a vision to build a legacy of entrepreneurial excellence that establishes Cyberport as a leading global innovation and technology hub, Cyberport is committed to facilitating the local economy by nurturing digital industry start-ups and entrepreneurs, driving collaboration to pool resources and create business opportunities, and accelerating digital adoption through strategic initiatives and partnerships and venture capital investment.

Personal data collected will be treated in the strictest confidence and only be used for recruitment-related purpose.