Manager - Data Centre Operations (Ref#MDCO20260828J)

Hong Kong Cyberport Management Co Ltd; Hong Kong; On-site; HKD 800,000 - 1,100,000; Full time

Job summary

Hong Kong Cyberport Management Company Limited seeks an experienced Data Centre Operation Specialist to lead and optimise the operations of a large-scale 24/7 data centre supporting high-performance computing systems.

You will manage budgets, vendor contracts, and IT assets while ensuring security, resilience, and regulatory alignment. Strong collaboration with cross-functional teams and stakeholders is essential.

Qualifications

• 10+ years' experience as a Data Centre Operation Specialist or similar in a large 24/7 data center.
• Bachelor's degree or above in computer science, engineering, ICT related fields.
• Strong expertise in data centre management and operations for HPC environments.
• Experience with data centre budgets, contracts and service providers.
• Knowledge of data centre standards, security safeguards and resilience practices.

Responsibilities

• Oversee and manage data centre operations and service delivery.
• Lead day-to-day data centre management and performance goals.
• Prepare and manage data centre operations budget and cost optimization.
• Collaborate with stakeholders on SLAs, requirements and trends.
• Monitor security events, incidents and business continuity plans.

Skills

Data centre operations

24/7 operations

Budget management

Contract management

IT asset management

Security & resilience

Networking fabrics

HPC software stack

Cross-functional collaboration

English & Chinese

Education

Bachelor's degree in CS/Engineering/ICT

Tools

DCIM software

ITSM platform

Security tools

Job description

Report to Director of Data Centre Operation

Build, deliver and maintain best-in-class data centre operations and service delivery to support high-performance computing systems.

Develop, implement and maintain governance, policy, standards and procedures in connection with data centre management and operations to align with data centre industry standards, regulations, security safeguards and good practices for hosting high-performance computing systems.

Serve as a subject matter expert to provide advice on the data centre operations and technical requirements for hosting high-performance computing systems.

Oversee and manage data centre operations and service delivery.

Oversee, manage and maintain IT assets and equipment within data centre including processors, accelerators, network, storage and software stack.

Lead day-to-day data centre management, operations and service delivery to achieve agreed computational performance, scalability, availability, security and energy efficiency.

Prepare and manage data centre operations budget, track expenses, identify opportunities for cost optimization and review operational costs.

Collaborate with stakeholders to understand the data centre operations and service level requirements; stay informed about industry trends, emerging technologies and regulatory requirements to optimise data centre operations.

Manage and maintain contractual agreements associated with data centre operations, evaluate effectiveness and quality of service delivery, manage the relationship with service providers.

Monitor, analyse and report operational and security events and alerts; manage and respond data centre incidents and breaches.

Assess and mitigate risks associated with data centre operations to achieve business continuity, security safeguard and operational resilience; develop and maintain emergency response plans such as contingency plans for power outages, natural disasters, cybersecurity breaches and other potential disruptions.

Evaluate the effectiveness and quality of data centre operations, identify areas for improvement and implement corrective actions whenever necessary.

Prepare management information, key performance indicators and reports related to data centre operations to facilitate management decision making.

Requirements

10+ year proven experience as a Data Centre Operation Specialist or similar role in a large scale 24/7 data center environment.

Bachelor's degree or above in computer science, engineering, information and communication technology related fields.

Strong expertise in data centre management and operations, preferably in a high-performance computing environment.

Proven experience in managing data centre operations, service delivery, facilities, infrastructure and IT equipment to support high-performance computing systems.

Experience in managing contractual agreements associated with data centre operations and maintain relationship with service providers.

Experience in managing data centre budgets, asset and inventory management.

Familiarity with data centre facility management software, security protection and defence tool sets, IT service management platform to maintain data centre operations.

Knowledge of data centre industry standards, regulations, security safeguards and good practices such as Uptime Institute, TIA-942, ISO27001, incident and problem management, business contingency planning, operational resilience and site disaster management.

Knowledge of industry-standard interconnects and network fabrics to support high-performance computing systems.

Knowledge of high-performance computing software stack components such as compilers, runtime systems, job schedulers, and scientific libraries.

Excellent problem-solving abilities to analyse and address complex performance, availability, security and scalability challenges.

Ability to adapt to a fast-paced and rapidly evolving technological landscape.

Strong communication and collaboration skills to work effectively with cross-functional teams and subject domain experts.

Proficiency in written and spoken English and Chinese.

Further information about the Cyberport is available at https://cyberport.hk/

Personal data collected will be treated in the strictest confidence and only be used for recruitment-related purpose.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services 101-1,000 employees

Cyberport is a creative digital community with more than 2100 community members. It is managed by Hong Kong Cyberport Management Company Limited which is wholly-owned by the Government of the Hong Kong Special Administrative Region. With a vision to build a legacy of entrepreneurial excellence that establishes Cyberport as a leading global innovation and technology hub, Cyberport is committed to facilitating the local economy by nurturing digital industry start-ups and entrepreneurs, driving collaboration to pool resources and create business opportunities, and accelerating digital adoption through strategic initiatives and partnerships and venture capital investment.

Cyberport is a creative digital community with more than 2100 community members. It is managed by Hong Kong Cyberport Management Company Limited which is wholly-owned by the Government of the Hong Kong Special Administrative Region. With a vision to build a legacy of entrepreneurial excellence that establishes Cyberport as a leading global innovation and technology hub, Cyberport is committed to facilitating the local economy by nurturing digital industry start-ups and entrepreneurs, driving collaboration to pool resources and create business opportunities, and accelerating digital adoption through strategic initiatives and partnerships and venture capital investment.

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