Cybersecurity Service Delivery Lead - Senior Tech

All Jobs bv; Hong Kong; In loco; HKD 475.000 - 713.000; Tempo pieno

Descrizione del lavoro

Logicalis Asia Pacific is a leading AI-driven technology integrator in APAC. The Senior Tech role provides post-sale technical support, installation, troubleshooting and maintenance for customers.

You will respond to questions, advise on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. The position is Senior Tech, Level T09, US Pay Grade 05, USD yearly.

Competenze

• Advanced and specialized expertise, gained via training and substantial experience.
• Proposes improvements to processes.
• May act as a lead coordinating and facilitating others.
• Works autonomously within established procedures.
• Performs a variety of complex tasks and may lead a team.
• Solves complex problems of a recurring nature.

Mansioni

• Provide post-sale technical support including installation, troubleshooting, and maintenance.
• Respond to customer questions regarding operation and malfunctions.
• Advise customers on preventive maintenance and configuration adjustments to improve product performance and satisfaction.

Conoscenze

Advanced expertise

Problem solving

Descrizione del lavoro

Logicalis Asia Pacific is a leading AI-driven technology integrator in APAC. The Senior Tech role provides post-sale technical support, installation, troubleshooting and maintenance for customers.

You will respond to questions, advise on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. The position is Senior Tech, Level T09, US Pay Grade 05, USD yearly.