Customer Services Officer

China Overseas Property Services Limited; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

China Overseas Property Services Limited in Hong Kong seeks a friendly receptionist to manage the front desk, greet visitors, and coordinate daily operations.

You will assist with guided tours, workshops, and event support, handle exhibition materials, enforce venue rules, and provide general admin support. Strong communication in English and Chinese, including Putonghua, and solid MS Office skills are essential. This role requires a presentable appearance and customer-focused attitude.

Qualifications

• Diploma or above, or equivalent.
• Minimum 1 year working experience.
• Good command of written and spoken English and Chinese (including Putonghua).
• Presentable and polite.

Responsibilities

• Manage front desk reception and visitor services.
• Provide guided tours, workshops, and event support.
• Handle exhibition and educational materials.
• Enforce venue rules and maintain orderly operations.
• Provide general administrative support and information.

Skills

Front desk reception

Visitor services

Customer service

English and Chinese

Education

Diploma or above

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Manage front desk reception and visitor services.

Provide guided tours, workshops, and event support.

Handle exhibition and educational materials.

Enforce venue rules and maintain orderly operations.

Provide general administrative support and information.

Job Requirements

• Diploma or above, or equivalent;
• Minimum 1 year working experience;
• Good command of written and spoken English and Chinese (including Putonghua);
• Proficient in PC Skills including MS Word, Excel, PowerPoint;
• Presentable and polite.