Customer Experience & Onboarding Specialist

eTeam; Hong Kong; On-site; HKD 223,000 - 357,000; Full time

Job summary

eTeam in Hong Kong seeks a dynamic Sales/Business Development professional to drive partnerships with driver partners. You will deliver engaging presentations, pitch the value proposition face-to-face, and host seminars to convert prospects.

Fluency in Cantonese is mandatory, with strong English and proven experience in sales, pitching, and public speaking. You will follow up leads, build relationships, and meet acquisition targets in a fast-paced, customer-facing environment.

Qualifications

• Cantonese fluency is mandatory.
• Strong English skills are preferred.
• Proven Sales/BD experience with pitching and closing.
• Excellent public speaking and presentation skills.
• Comfortable hosting seminars and presenting to large groups.
• Outgoing personality with strong interpersonal skills.

Responsibilities

• Deliver engaging presentations and communicate the company's value proposition.
• Handle face-to-face enquiries professionally and provide appropriate support.
• Proactively follow up with leads and convert prospects into driver partners.
• Use effective sales techniques, pitching and product demonstrations to drive conversions.
• Build relationships with prospective driver partners from initial enquiry through onboarding.
• Achieve individual and team acquisition/conversion targets.
• Work effectively in a fast-paced, target-driven and customer-facing environment.

Skills

Cantonese fluency

English proficiency

Sales/BD

Public speaking

Presentation skills

Seminar hosting

Lead follow-up

Relationship building

Target-driven

Adaptability

Job description

• Deliver engaging presentations and effectively communicate the company's value proposition.
• Handle face-to-face (F2F) enquiries professionally and provide appropriate support.
• Proactively follow up with leads and convert prospects into active driver partners.
• Use effective sales techniques, pitching and product demonstrations to drive conversions.
• Build strong relationships with prospective driver partners from initial enquiry through onboarding.
• Achieve individual and team acquisition/conversion targets.
• Work effectively in a fast-paced, target-driven and customer-facing environment.

Mandatory Requirements

• Fluency in Cantonese – MUST HAVE.
• Strong command of English is highly preferred.
• Proven experience in Sales / Business Development, particularly pitching and closing.
• Excellent public speaking and presentation skills.
• Comfortable hosting seminars and presenting to large groups.
• Outgoing, charismatic personality with the ability to connect with diverse audiences.
• Strong interpersonal skills and emotional intelligence.
• Resilient, target-driven and comfortable working under pressure.
• Ability to adapt quickly in a fast-paced and demanding environment.