Cross-border Sourcing & Ops Manager (eCommerce)

Cornerstone Global Partners; Hong Kong; Hybrid; HKD 900,000 - 1,400,000; Full time

Job summary

Cornerstone Global Partners is seeking a seasoned International Sourcing and Procurement Lead in Hong Kong with extensive cross-border eCommerce experience. You will drive global assortment strategy, coordinate cross-border logistics, and optimize platform operations for mainland China and Hong Kong markets.

You will oversee pricing, supplier negotiations, and compliance with HK/China trade frameworks, while collaborating with finance and legal teams to ensure smooth daily operations.

Qualifications

• 8+ years of buying experience in an international retail company
• At least 5 years of hands-on global procurement or international buyer experience
• Proficiency in Hong Kong customs regulations, Incoterms, international payment processing, and transit warehousing infrastructure
• Experience in imported Beauty, Nutritional Supplements, and Mother & Baby categories
• Expert contract negotiation skills and strong commercial judgement to identify margin improvements across international shipping structures
• Entrepreneurial spirit with proactive, hands-on approach in ambiguity and change
• Excellent written and verbal command of English, Mandarin Chinese, and Cantonese preferred

Responsibilities

• Build direct relationships with international offices and buying teams to develop competitive assortments across regions
• Apply cross-border eCommerce expertise to support platform operations and optimize listing and fulfilment workflows
• Develop pricing strategies and guidance for different platforms and manage margins
• Use platform data tools to interpret consumer demand in mainland China and align forecasts with global transit timelines
• Coordinate international freight forwarders, HK consolidation warehousing, and mainland bonded logistics networks
• Streamline the Overseas Vendor to HK Hub to Mainland Bonded Zone freight pipeline to reduce transit times and costs
• Partner with HK and mainland China finance and legal teams to support daily HK entity operations including contract sign-off
• Ensure alignment with GACC customs compliance requirements and international trade frameworks
• Partner with JD and Tmall Hong Kong sites to develop HK and Macao local eCommerce business

Skills

Global procurement

Cross-border eCommerce

Contract negotiation

Logistics coordination

Hong Kong/China market knowledge

Job description

Based in Hong Kong with a hybrid working arrangement, this role leads global sourcing and supply chain development while supporting multi-platform operations for cross-border imports into mainland China eCommerce. You will connect international offices with mainland China and Hong Kong consumers, leveraging Hong Kong's free trade port and financial hub advantages. The role oversees global assortment selection, transshipment logistics, and eCommerce platform sales delivery, including GMV performance.

Key responsibilities

Build direct relationships with international offices and buying teams, developing competitive assortments across categories and regions.

Apply cross-border eCommerce expertise to support platform operations, optimise listing and fulfilment workflows, and integrate sourcing, logistics, and online sales channels.

Develop pricing strategies and guidance for different platforms, establish content creation processes, and manage margins to support cross-border eCommerce growth.

Use platform data tools to interpret consumer demand in mainland China and align localised intake forecasts with global transit timelines.

Create accurate procurement cycles that minimise inventory ageing and stockouts.

Coordinate international freight forwarders, Hong Kong consolidation warehousing, and mainland China bonded logistics networks.

Streamline the Overseas Vendor to Hong Kong Hub to Mainland Bonded Zone freight pipeline to reduce international transit times and costs.

Partner with Hong Kong and mainland China finance and legal teams to support daily Hong Kong entity operations, including stakeholder contract sign-off.

Ensure alignment with GACC customs compliance requirements and international trade frameworks.

Partner with JD and Tmall Hong Kong sites to develop the Hong Kong and Macao local eCommerce business.

Support other departments as required.

What we're looking for

8+ years of buying experience in an international retail company, including at least 5 years of hands-on global procurement or international buyer experience.

Cross-border eCommerce experience is preferred.

Proficiency in Hong Kong customs regulations, Incoterms, international payment processing, and transit warehousing infrastructure.

Experience in imported Beauty, Nutritional Supplements, and Mother & Baby categories.

Expert contract negotiation skills and strong commercial judgement to identify margin improvements across international shipping structures.

An entrepreneurial spirit, with a proactive and hands-on approach to solving practical operational challenges in an environment of initial ambiguity and change.

Excellent written and verbal command of English, Mandarin Chinese, and Cantonese is preferred.

Strong cross-cultural communication skills and the ability to collaborate effectively in a fast-paced matrix organisation.