Compliance & Risk Lead for Agency Practices

Sun Life of Canada (Philippines), Inc. Josephine Collado; Hong Kong; On-site; HKD 900,000 - 1,100,000; Full time

Benefits offered by this job

5‑day work week

MPF

Group life insurance

Group medical insurance

Career development opportunities

Job summary

Sun Life is seeking an experienced Compliance professional in Hong Kong to investigate suspected non-compliance cases related to agency, develop and deliver training programs, and update policies to address market conduct concerns. You will ensure regulatory requirements are communicated and reflected in reports to Management.

The role requires 8–10 years of experience in training or insurance, fluency in English and Mandarin, and strong communication, collaboration and influencing skills.

Qualifications

• University degree; 8–10 years of experience, preferably in training, financial planning or insurance
• Familiar with insurance-related regulatory requirements
• Insurance-based qualifications such as FLMI, CFP beneficial
• In-depth knowledge of agency operations, sales practices, MCV business and market conduct
• Strong training sense for program development and delivery
• Expertise in social media compliance and governance tools
• Ability to analyze data from control perspective and prepare management reports
• Strong communication and people skills; collaboration and influencing能力; fluent in English and Mandarin

Responsibilities

• Investigate and resolve suspected non-compliance cases/incidents related to agency
• Develop and deliver compliance training programs and awareness materials to agency
• Develop and update compliance policies, manuals & procedures for agencies
• Ensure agencies are updated on regulatory requirements
• Prepare regular and ad-hoc compliance reports for Management and Regional Office
• Conduct routine thematic reviews, field reviews, and control testing of sales practices
• Identify conduct risks and establish internal controls to prevent misconduct
• Participate in ad hoc projects/tasks as assigned

Skills

Communication skills

People skills

Collaboration

Influencing skills

Education

University degree

Tools

Social media compliance tools

Governance tools

Regulatory reporting tools

Job description

Sun Life is seeking an experienced Compliance professional in Hong Kong to investigate suspected non-compliance cases related to agency, develop and deliver training programs, and update policies to address market conduct concerns. You will ensure regulatory requirements are communicated and reflected in reports to Management.

The role requires 8–10 years of experience in training or insurance, fluency in English and Mandarin, and strong communication, collaboration and influencing skills.