Collection Clerk (Fresh Graduate Welcome)

PrimeCredit Ltd; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

PrimeCredit Ltd in Hong Kong recruits for a debt collection role focused on customer contact, billing and overdue repayments. You will negotiate repayment schedules with borrowers and respond to collection inquiries while upholding company policies and external regulations.

The ideal candidate has form 5 / DSE or above, at least 3 years in debt collection within banks or financial firms, and is fluent in English and Cantonese.

Qualifications

• Form 5 / DSE graduates or above.
• At least 3 years of debt collection experience in banks or financial company.
• Working experience in customer services / telemarketing is an advantage.
• Candidate with more experience will be considered as Senior Officer.
• Fresh graduate will be considered as Assistant.
• Fluent in spoken and written English and Cantonese.
• Proficient in MS applications including MS Word and Excel.

Responsibilities

• Contact customer and handle billing or overdue repayment with appropriate manner
• Negotiate with borrower for repayment schedule
• Handle enquiries related to collection matters
• Perform daily duties in compliance with the internal code of conduct and external regulations

Skills

Debt collection

Customer service

Bilingual English/Cantonese

MS Word

MS Excel

Communication

Education

Form 5 / DSE

Tools

MS Word

MS Excel

Job description

Contact customer and handle billing or overdue repayment with appropriate manner

Negotiate with borrower for repayment schedule

Handle enquiries related to collection matters

Perform daily duties in compliance with the internal code of conduct and external regulations

Requirements

Form 5 / DSE graduates or above

At least 3 years of debt collection experience in banks or financial company

Working experience in customer services / telemarketing is an advantage

Candidate with more experience will be considered as Senior Officer

Fresh graduate will be considered as Assistant

Fluent in spoken and written English and Cantonese

Proficient in MS applications including MS Word and Excel

To know more about PrimeCredit, please visit our websiteshttps://www.primecredit.com/career/en/.

All applications will be treated in strict confidence and only be used for recruitment related purpose.

To enjoy life means having a job you love! PrimeCredit always puts people first – creating an environment that values both career and personal life. Throughout your career, both challenges and opportunities will come your way to open a new door to success; while our diversity and flexibility enable you to expand your life outside of work.

It’s not just a job, it’s a lifestyle! Join us now to create a life full of greatness together!

To enjoy life means having a job you love! PrimeCredit always puts people first – creating an environment that values both career and personal life. Throughout your career, both challenges and opportunities will come your way to open a new door to success; while our diversity and flexibility enable you to expand your life outside of work.

It’s not just a job, it’s a lifestyle! Join us now to create a life full of greatness together!