Collection Clerk (Fresh Graduate Welcome)

PrimeCredit Limited; Hong Kong; Sur place; HKD 145 000 - 179 000; Plein temps

Résumé du poste

PrimeCredit Limited is hiring for a debt collection officer in Wan Chai, Hong Kong. You will contact borrowers, manage delinquent accounts, and negotiate repayment schedules while ensuring compliance with internal codes and external regulations.

The role requires at least 3 years of debt collection experience in banks or financial companies, strong English and Cantonese, and proficiency with MS Word and Excel. Senior Officer or Assistant levels are considered based on experience.

Qualifications

• Form 5 / DSE graduates or above.
• At least 3 years of debt collection experience in banks or financial companies.
• Customer services / telemarketing experience is advantageous.
• Senior Officer would be considered for more experienced candidates; fresh graduates may be Assistant.
• Fluent in spoken and written English and Cantonese.
• Proficient in MS Word and Excel.

Responsabilités

• Perform collection duties on delinquent accounts.
• Contact customers and handle billing or overdue repayments appropriately.
• Negotiate repayment schedules with borrowers.
• Handle inquiries related to collection matters.
• Follow internal codes of conduct and comply with external regulations.

Connaissances

English & Cantonese

MS Word

MS Excel

Customer service

Formation

DSE or above

Outils

MS Office

Description du poste

Responsibilities

• Perform collection duties on delinquent accounts
• Contact customer and handle billing or overdue repayment with appropriate manner
• Negotiate with borrower for repayment schedule
• Handle enquiries related to collection matters
• Perform daily duties in compliance with the internal code of conduct and external regulations

Requirements

• Form 5 / DSE graduates or above
• At least 3 years of debt collection experience in banks or financial company
• Working experience in customer services / telemarketing is an advantage
• Candidate with more experience will be considered as Senior Officer
• Fresh graduate will be considered as Assistant
• Fluent in spoken and written English and Cantonese
• Proficient in MS applications including MS Word and Excel

## More Job Information

Salary

• 13000 - 16000 / MONTH

Job Function

• 銀行 · 金融服務 - 一般 · 其他

Location

• 灣仔

Location

• 灣仔區

Employment Term

• 全職

Employment Term

• 長期

Education

• 中五至中七或DSE