Clinic Operations Manager – Care Quality & Team Lead

Tung Wah Group; Hong Kong; On-site; HKD 363,000 - 435,000; Full time

Benefits offered by this job

Paid annual leave

Medical services

Dental scheme

Training sponsorships

Job summary

Tung Wah Group is seeking a senior nurse/clinic manager to oversee operations and service delivery at the clinic. You will plan, implement, evaluate and continually improve the quality of services, coordinating with a multi-disciplinary team and community partners to deliver comprehensive care and health education.

The ideal candidate holds a recognized nursing degree, is registered with the Nursing Council of Hong Kong, and has at least five years post-registration experience, including

Qualifications

• A recognized Degree in Nursing/related discipline or equivalent.
• Registered at the Nursing Council of Hong Kong with a valid Practicing Certificate.
• At least 5 years of post-registration experience, of which at least 3 years in ambulatory services/administration and management of healthcare services.
• The following are preferred: Master Degree in Nursing or related discipline; or qualification in advanced nursing specialty.

Responsibilities

• Oversee the clinic’s operations and service delivery.
• Undertake planning, implementation, evaluation and quality improvement of services.
• Coordinate with multi-disciplinary healthcare professionals, community organizations and the public for service provision and health education.
• Lead and supervise the multi-disciplinary team of the clinic.
• Develop, monitor and review quality and standards in clinic.
• Supervise and train the staff including their continuous professional development.
• Manage the resources of the clinic.
• Act as resource and referral agent on clinical expertise and perform clinical duties.
• Provide counseling services and health education to clients, their relatives and the public.
• Follow-up with the clients on abnormal examination results.
• Handle complaints, data entry of the examination results and prepare statistics reports.
• Initiate and participate in evidence-based practice and research.
• Perform any other duties as assigned.

Education

A recognized Degree in Nursing/related discipline or equivalent

Master Degree in Nursing or related discipline; or advanced nursing specialty

Job description

Tung Wah Group is seeking a senior nurse/clinic manager to oversee operations and service delivery at the clinic. You will plan, implement, evaluate and continually improve the quality of services, coordinating with a multi-disciplinary team and community partners to deliver comprehensive care and health education.

The ideal candidate holds a recognized nursing degree, is registered with the Nursing Council of Hong Kong, and has at least five years post-registration experience, including