Clinic Operations Leader

AIA Shared Services; Hong Kong; On-site; HKD 279,000 - 446,000; Full time

Job summary

Blue Care in Hong Kong seeks a Clinic Supervisor to oversee day-to-day operations, manage nursing and healthcare assistant staff, coordinate patient flow, ensure high standards of clinical care, and maintain strict compliance with safety and quality procedures.

The role requires strong communication, leadership and problem-solving skills, with a hands-on approach to training staff, supervising clinical duties such as blood taking and ECG, and delivering excellent customer service to patients

Qualifications

• Minimum 3 years of solid In-Charge experience in out-patient clinics
• License of health care assistant is a must
• Fluent in Cantonese with good English skills; Mandarin is a plus

Responsibilities

• Oversee day-to-day clinic operations from administration to manpower arrangement
• Support the clinic operations, including blood-taking, dispensing, ECG, treadmill, etc.
• Work on procurement and maintain clinic equipment and medical consumable goods
• Provide guidance, training and support for all clinic staff within the clinic
• Supervise and ensure all clinic staff are clinically competent to deliver clinical duties and monitor their performance
• Maintaining accurate and up-to-date patient records & documents
• Providing excellent customer service to patients
• Performing other administrative duties as assigned by Clinic Manager

Skills

Communication skills

Problem solving

Microsoft Office

Job description

Blue Care in Hong Kong seeks a Clinic Supervisor to oversee day-to-day operations, manage nursing and healthcare assistant staff, coordinate patient flow, ensure high standards of clinical care, and maintain strict compliance with safety and quality procedures.

The role requires strong communication, leadership and problem-solving skills, with a hands-on approach to training staff, supervising clinical duties such as blood taking and ECG, and delivering excellent customer service to patients