Client-Facing Solutions Consultant (6-Month Contract)
Williams Lea (Hong Kong) Ltd
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Job summary
Williams Lea (Hong Kong) Ltd is seeking a Solutions Consultant for a 6-month project-based engagement. You will be the key technical contact, working with clients and client technical teams to understand requirements, configure software solutions, and resolve technical issues without coding.
The role emphasizes English and Cantonese communication, user support, and security awareness, with responsibilities spanning workflows, access controls, data transfers, and network integration.
Qualifications
- Fluency in English and Cantonese (written and spoken).
- Proven experience operating, configuring, and supporting software applications.
- Solid fundamentals in authentication, data transfers, and basic networking.
- Security and privacy awareness in client configurations.
- Strong communication to translate technical topics to varied audiences.
- Nice-to-have: SSO/IdP integration expertise.
- Nice-to-have: network device and mobile device management experience.
- Nice-to-have: ability to map processes with Visio.
Responsibilities
- Act as the client-facing technical contact and coordinate with client teams on requirements.
- Configure, manage, and maintain software applications (no coding).
- Engage in discussions around application workflows, access controls, and data transfers.
- Ensure information security and data privacy are applied across configurations.
- Translate complex topics clearly for technical and non-technical audiences.
Skills
Tools
Job description
Williams Lea (Hong Kong) Ltd is seeking a Solutions Consultant for a 6-month project-based engagement. You will be the key technical contact, working with clients and client technical teams to understand requirements, configure software solutions, and resolve technical issues without coding.
The role emphasizes English and Cantonese communication, user support, and security awareness, with responsibilities spanning workflows, access controls, data transfers, and network integration.
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