Chubb Life HK - Assistant Manager, Policyowners Service

Chubb; Hong Kong; On-site; Full time

Job description

• Process policy alternations according to policyowners' instructions within the time frame predefined by the company
• Support / assist in ad hoc project(s), if assigned, including preparation of user requirement and test plan, conducting user-acceptance test (UAT), etc.
• Assist in daily operation monitoring and quality assurance checking
• Handle enquiries from distributors and internal departments
• Handle group life administration matters such as member movement and renewal arrangement