Centre Operations & Growth Lead

German Cultural Association of Hong Kong Limited; Hong Kong; On-site; HKD 234,000 - 279,000; Full time

Benefits offered by this job

Commissions for new student enrollment

Mentorship from Managing Director

Cultural working environment

Job summary

German Cultural Association of Hong Kong Limited is seeking a Centre Manager to oversee daily operations with a hands‑on, proactive approach. You will manage customer acquisition, finance tasks, class schedules, and office administration while improving processes and guest experience.

You will work with a dynamic, multicultural network and report to the Managing Director on ad‑hoc projects to help grow the center. A background in hospitality or operations is preferred.

Qualifications

• 1–3 years of experience in operations, administration or hospitality.
• Proactive ownership and initiative.
• Organized with strong multi‑tasking skills.
• Collaborative in a multi‑cultural environment.
• Good communication and customer service mindset.

Responsibilities

• Customer Acquisition: Handle inquiries via WhatsApp and drive enrollment.
• Financial Administration: Process student payments and manage invoices.
• Schedule & Operations Coordination: Monitor class schedules and arrange teacher substitutions.
• Business Improvement: Propose and implement ideas to improve the center.
• Customer Experience: Welcome students and members with warm hospitality.
• Office & Facility Management: Manage inventory and supplies for the center.

Skills

Proactive & Driven

Organized

Adaptable

Collaborative

Experienced

Job description

German Cultural Association of Hong Kong Limited is seeking a Centre Manager to oversee daily operations with a hands‑on, proactive approach. You will manage customer acquisition, finance tasks, class schedules, and office administration while improving processes and guest experience.

You will work with a dynamic, multicultural network and report to the Managing Director on ad‑hoc projects to help grow the center. A background in hospitality or operations is preferred.