Case Manager

Homelistic Healthcare Limited; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

Homelistic Healthcare Limited in Hong Kong is seeking a proactive Case Manager to be the first point of contact for client enquiries, guide potential clients through consultations, and coordinate transitions to our specialized nursing services. You will help convert enquiries into committed clients and work closely with nurse managers to ensure smooth care pathways.

The role emphasizes client-focused communication, problem-solving, and collaboration with the nursing team to deliver compassionate

Qualifications

• Strong problem-solving abilities.
• Customer-facing and client-service skills.
• Supportive communicating and coordination with nursing teams.

Responsibilities

• Serve as the first point of contact for client enquiries.
• Guide potential clients through initial consultations.
• Facilitate seamless transitions to specialized nursing services.
• Convert enquiries into committed clients.
• Coordinate efficiently with nurse managers.

Skills

Problem-solving

Education

Social work or related field

Job description

We are seeking a dynamic and client-focused Case Manager to join our team in Hong Kong. In this role, you will serve as the first point of contact for client enquiries, guiding potential clients through initial consultations and facilitating seamless transitions to our specialized nursing services.

Key responsibilities

Serve as the first point of contact for client enquiries

Guide potential clients through initial consultations

Facilitate seamless transitions to specialized nursing services

Convert enquiries into committed clients

Coordinate efficiently with nurse managers

About you

Strong problem-solving abilities

Priority will be given to those with social work-related majors

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