Client Intake & Care Coordinator (Hong Kong)

Homelistic Healthcare Limited; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

Homelistic Healthcare Limited in Hong Kong is seeking a proactive Case Manager to be the first point of contact for client enquiries, guide potential clients through consultations, and coordinate transitions to our specialized nursing services. You will help convert enquiries into committed clients and work closely with nurse managers to ensure smooth care pathways.

The role emphasizes client-focused communication, problem-solving, and collaboration with the nursing team to deliver compassionate

Qualifications

• Strong problem-solving abilities.
• Customer-facing and client-service skills.
• Supportive communicating and coordination with nursing teams.

Responsibilities

• Serve as the first point of contact for client enquiries.
• Guide potential clients through initial consultations.
• Facilitate seamless transitions to specialized nursing services.
• Convert enquiries into committed clients.
• Coordinate efficiently with nurse managers.

Skills

Problem-solving

Education

Social work or related field

Job description

Homelistic Healthcare Limited in Hong Kong is seeking a proactive Case Manager to be the first point of contact for client enquiries, guide potential clients through consultations, and coordinate transitions to our specialized nursing services. You will help convert enquiries into committed clients and work closely with nurse managers to ensure smooth care pathways.

The role emphasizes client-focused communication, problem-solving, and collaboration with the nursing team to deliver compassionate