Server/ Captain│Ninetta

Jia Group Holdings Limited; Hong Kong; On-site; HKD 167,000 - 290,000; Full time

Benefits offered by this job

2 days off per week

Medical & Dental Insurance

Performance Bonus

Staff Meals

On-the-job Training

Job summary

Jia Group Holdings Limited is seeking a passionate Server for our casual Italian dining team in Hong Kong. You will deliver warm, professional service from seating to departure and maintain high standards of hospitality.

Knowledge of the menu, strong communication with kitchen/bar, and a team-first attitude are essential. Cantonese and English fluency are required; Mandarin is a plus. We offer medical and dental coverage, staff meals, training, and two days off per week.

Qualifications

• Experience in fine-dining is advantageous
• Customer-service oriented mindset
• Great presentation and conversational skills
• Passionate about people and team growth
• High energy and strong team player
• Fluent in Cantonese and English; Mandarin a plus

Responsibilities

• Provide warm, friendly and professional service from arrival to departure
• Assist guests while seating, present menus and take accurate orders
• Serve food and beverages promptly and ensure presentation meets standards
• Maintain strong knowledge of the menu and daily specials; answer questions and make recommendations
• Communicate with kitchen and bar about orders, requests and availability
• Check guest satisfaction and handle inquiries, escalating issues when needed
• Set up and clear tables; maintain dining area cleanliness and hygiene

Job description

We are seeking a passionate and guest-focused Server to join our casual Italian restaurant team and help deliver outstanding dining experiences.

What You Will Be Doing:

Provide warm, friendly and professional service to all guests from arrival to departure, following restaurant service standards and SOPs.

Assist guests while seating, present menus and take accurate food and beverage orders.

Serve food and beverages in a timely manner and ensure all items are presented according to restaurant standards.

Maintain strong knowledge of the menu, daily specials and Italian dining culture, and answer guest questions or make recommendations.

Communicate effectively with the kitchen and bar regarding orders, special requests and product availability to ensure smooth service flow.

Check with guests to ensure satisfaction with each course and handle basic guest enquiries and feedback politely and promptly, escalating issues to the Supervisor/Captain when needed.

Set up and clear tables, maintain cleanliness and organization of the dining area and side stations, and ensure hygiene and sanitation standards are met at all times.

Support the team in opening and closing duties, including preparation, restocking and simple inventory checks of operating supplies.

What We Are Looking For:

Possess experience working in fine-dining restaurants would be advantageous

With customer-service oriented mindset and able to deliver fantastic service in a high profile venue

Great presentation and conversational skills

Passionate about people and able to develop and grow with your team

A high level of energy and a good team player

Fluent in Cantonese & English and Mandarin will be an advantage.

We Offer

2 days off per week

Medical & Dental Insurance

Performance Bonus

Staff Meals

On-the-job Training

People who are eligible to work in Hong Kong or have a valid Hong Kong work permit/visa will be considered for the above position. If you are passionate about hospitality and are looking for exciting new opportunities, then we want to hear from you! We are an equal opportunity employer. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.